Outdoor Guest Service Attendant (Hopewell)

Flagstop Car Wash•Hopewell, VA

8d•Onsite

About The Position

Join Flagstop, recognized as a Top Workplace for 2025 & 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for growth, flexible scheduling, and the chance to work outdoors. We have over 30 locations and aim to place you at one closest to your home.

Requirements

Minimum age requirement of 16 years or older.
Reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Ability to thrive in a loud, fast-paced environment.
Exceptional customer service skills.
Ability to operate iPads/kiosks.
Willingness to actively promote and sell Unlimited Wash Club memberships.
Commitment to working weekends (Saturdays and Sundays required).

Nice To Haves

Positive attitude.
Bubbly, friendly, outgoing personality.
Tech skills to navigate iPads and Kiosks.
Enjoy working with a team and learning new things.

Responsibilities

Provide exceptional customer service.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and professional hygiene with the provided uniform.
Use iPads and Kiosks to assist customers with their accounts.
Work collaboratively with a team and learn about the car wash operations.
Ensure on-time arrival for all shifts.
Encourage customers to download and use the company app.

Benefits

Competitive pay starting at $15/hour, with an average of $3.00/hour extra in bonuses and commissions, leading to an average hourly pay of $18.00/hour.
Potential for higher earnings with no cap on commissions/bonuses.
Flexible schedules with morning, afternoon, and evening shifts available.
Growth opportunities with internal promotion.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access to up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance for student team members.
Employee Referral Program: Earn up to $300 for referrals.
Working Advantage Discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service Tech App for pay and schedule management.
Commuter & Transportation Support through GRTC RideFinders.