Outdoor Guest Service Attendant (Christiansburg)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 and 2026, known for its innovation, leadership, and rapid growth. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant position in a fast-paced, exciting environment. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we offer a dynamic team atmosphere. This role involves direct customer interaction, promoting services, and maintaining a positive guest experience. We offer opportunities for career advancement within the company, from Guest Service Attendant to Site Leader.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Ability to lift up to 50 lbs.
- Ability to stand or walk continuously for the duration of an 8-hour shift.
- Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
- Ability to thrive in a loud, fast-paced environment.
- Deliver exceptional customer service.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Bubbly, friendly, outgoing personality.
Responsibilities
- Provide exceptional customer service to guests.
- Actively promote and sell memberships to new and existing customers.
- Assist customers with their accounts using iPads and Kiosks.
- Encourage customers to download and use the company app.
- Maintain a neat appearance and professional hygiene with the provided uniform.
- Work collaboratively with a team and learn about car wash operations.
- Ensure on-time arrival and readiness to provide a fantastic customer experience.
Benefits
- Competitive Pay starting at $15/hour with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
- Flexible Schedules (Morning, afternoon, and evening shifts available).
- Growth Opportunities (Promote from within: Guest Service Attendant, Lead Guest Service Attendant, Assistant Site Leader, Site Leader).
- Outdoor Work environment.
- Convenient work locations (over 30 locations).
- Comprehensive Health Coverage (Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance).
- Mental Health Support (Up to 5 free counseling sessions per year).
- Free Life Insurance ($10,000 coverage).
- Supplemental Protection (Critical Illness, Hospital, Accident, and Short-Term Disability coverage options).
- Free Employee Assistance Program (EAP).
- 401(k) Retirement Match (Up to a 3% company match).
- College Tuition Assistance for student team members.
- Employee Referral Program (Earn up to $300 per referral hired).
- Working Advantage Discounts (Flights, hotels, rental cars, entertainment, etc.).
- Free Ultimate Car Washes.
- Paid Time Off (PTO).
- Free Uniform Shirts.
- Self-Service Tech App (Track pay, manage schedule preferences).
- Commuter & Transportation Support (GRTC RideFinders options, carpooling, ridesharing).
- Leadership & Development (Ongoing training resources).
- Employee Recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
