Outdoor Guest Service Attendant (Petersburg)

Flagstop Car Wash•Petersburg, VA

3d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 and 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for growth, flexible scheduling, and outdoor work.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Use your tech skills to navigate through our iPads and Kiosks.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.

Responsibilities

Learn customer relations, chemical application, and core wash technology.
Actively promote and sell memberships to new and existing customers.
Encourage customers to download and use our app for a better car care experience.
Deliver exceptional customer service.
Operate iPads/kiosks and assist customers with their accounts.
Maintain a neat appearance and clean hygiene with our professional uniform.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.

Benefits

Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Access up to 5 free counseling sessions per year.
$10,000 in free life insurance coverage.
Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) plan with up to a 3% company match.
Educational financial support designed specifically for student team members.
Earn up to $300 for every referral hired to our team.
Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes.
Accrue paid time off to use when life happens.
Free Uniform Shirts.
Easy-to-use mobile app to track your pay, manage schedule preferences, and more.
Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Ongoing training resources to build skills and step into leadership.
Formal recognition during team meetings and company newsletters.