Outdoor Guest Service Attendant (Zion Crossroads)

Flagstop Car Wash•Zion Crossroads, VA

1d•Onsite

About The Position

Join Flagstop, recognized as a Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a full-time or part-time opportunity in a fast-paced, exciting environment. We offer competitive pay, flexible schedules, and significant growth opportunities within the company. This role involves working outdoors in various weather conditions and requires a positive attitude and excellent customer service skills.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Positive attitude.
Exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.

Responsibilities

Provide exceptional customer service to guests.
Actively promote and sell memberships to new and existing customers.
Navigate through iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Maintain a neat appearance and clean hygiene with the professional uniform.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Competitive Pay starting at $15/hour, with average hourly pay of $18.00/hour including bonuses and commissions.
Flexible Schedules (Morning, afternoon, and evening shifts available).
Growth Opportunities (Promote from within: Guest Service Attendant, Lead Guest Service Attendant, Assistant Site Leader, Site Leader).
Outdoor Work environment.
Convenient work locations (over 30 locations).
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance for student team members.
Employee Referral Program: Earn up to $300 for every referral hired.
Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service Tech App to track pay and manage schedule preferences.
Commuter & Transportation Support: Access to GRTC RideFinders options.
Leadership & Development: Ongoing training resources.
Team Member Recognition.