Outdoor Guest Service Attendant (Short Pump)

Flagstop Car Wash•Henrico, VA

12d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace with multiple culture badges and industry accolades. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role involves working outdoors and offers significant opportunities for career growth within the company. We are committed to helping our team members Earn More, build their Career Growth, Simplify the work, and feel Supported.

Requirements

Minimum age requirement of 16 years or older.
Reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Ability to thrive in a loud, fast-paced environment.
Exceptional customer service skills.
Bubbly, friendly, outgoing personality.
Tech skills to navigate through iPads and Kiosks.
Willingness to work with a team and learn new things.
Commitment to showing up to work on time and ready to provide a fantastic customer experience.
Commitment to working weekends (Saturdays and Sundays required).

Responsibilities

Provide exceptional customer service to guests.
Actively promote and sell memberships to new and existing customers.
Operate iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Maintain a neat appearance and clean hygiene with the professional uniform.
Work collaboratively with a team and learn about car wash operations.
Ensure on-time arrival for all shifts.
Work outdoors in all weather conditions.
Thrive in a loud, fast-paced environment.

Benefits

Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Access to up to 5 free counseling sessions per year for mental health support.
$10,000 in free life insurance coverage.
Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) plan with up to a 3% company match.
College Tuition Assistance for student team members.
Team Member Referral Program (earn up to $300 per referral).
Exclusive discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage.
Free Ultimate Car Washes.
Accrue paid time off (PTO).
Free uniform shirts.
Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Ongoing training resources for leadership and development.
Formal recognition during team meetings and company newsletters.