Outdoor Guest Service Attendant (Colonial Heights)

Flagstop Car Wash•Colonial Heights, VA

3d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for growth, competitive pay, and flexible scheduling. We have over 30 locations, allowing us to find a spot conveniently close to your home. If you enjoy working outdoors in various weather conditions and have a passion for customer service, this career is for you.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.

Responsibilities

Learn customer relations, chemical application, and core wash technology.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Work with a team and learn new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience.
Encourage customers to download and use our app for a better car care experience.

Benefits

Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Access up to 5 free counseling sessions per year for Mental Health Support.
$10,000 in free life insurance coverage.
Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) plan with up to a 3% company match.
College Tuition Assistance.
Employee Referral Program (Earn up to $300 per referral).
Exclusive discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage.
Free Ultimate Car Washes.
Accrue paid time off (PTO).
Free Uniform Shirts.
Self-Service Tech App to track pay and manage schedule preferences.
Access to GRTC RideFinders options for commuter and transportation support.
Ongoing training resources for leadership and development.
Formal recognition during team meetings and company newsletters.