Outdoor Guest Service Attendant (Colonial Heights)

Flagstop Car Wash•Colonial Heights, VA

5d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fresh opportunity in a fast-paced, exciting environment to join our dynamic team as an Outdoor Guest Service Attendant. This role offers the chance to learn customer relations, chemical application, and core wash technology, with clear pathways for growth into leadership positions such as Lead Guest Service Attendant, Assistant Site Leader, and Site Leader. This career is ideal for those who enjoy working outdoors in fresh air year-round and appreciate the convenience of a location close to home, with over 30 locations available.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.

Nice To Haves

Learn customer relations, chemical application, and core wash technology!
Build leadership skills and oversee daily site flow!
Gain hands-on business experience in leadership and coaching!
Lead your own location and mentor future leaders!

Responsibilities

Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Encourage customers to download and use our app for a better car care experience.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: 401(k) plan with up to a 3% company match to help build your future.
College Tuition Assistance: Educational financial support designed specifically for student team members.
Employee Referral Program: Earn up to $300 for every referral hired to our team.
Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes: Keep your vehicle clean on us!
Paid Time Off (PTO): Accrue paid time off to use when life happens.
Free Uniform Shirts: Provided on day one so you’re set up for success.
Self-Service Tech App: Easy-to-use mobile app to track your pay, manage schedule preferences, and more.
Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Leadership & Development: Ongoing training resources to build skills and step into leadership.
Employee Recognition: Formal recognition during team meetings and company newsletters.