Outdoor Guest Service Attendant (Chamberlayne)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 and 2026, known for its innovation, leadership, and rapid growth. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant role in a fast-paced and exciting car wash environment. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we offer a dynamic team atmosphere. This role involves working outdoors in all weather conditions and requires a positive attitude, exceptional customer service skills, and the ability to promote and sell memberships. We offer competitive pay, flexible schedules, and significant growth opportunities within the company.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Responsibilities
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
- Encourage customers to download and use our app for a better car care experience.
Benefits
- Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
- Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
- Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
- Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
- Employee Referral Program: Earn up to $300 when we hire your referrals.
- Learning & Development Resources: Ongoing Training & Development; Become a Leader!
- Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
- Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
- Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
- Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options.
- Educational Support: For college students, we offer College Tuition Assistance.
- Financial Wellness: 401K with up to 3% company match
- Paid Time Off (PTO): Life happens; use after you accrue!
- Free Employee Assistance Program
- Free Life Insurance Coverage ($10k)
- Free Uniform Shirts
- Free Ultimate Car Wash
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
