Outdoor Guest Service Attendant (Powhatan)

Flagstop Car WashPowhatan, VA
Onsite

About The Position

Join Flagstop — a Top Workplace recognized for its innovation, leadership, and growth. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Guest Service Attendant role in a fast-paced, exciting environment. This position offers opportunities to learn customer relations, chemical application, and core wash technology, with clear paths for career advancement within the company. We have over 30 locations and strive to place you at a site closest to your home.

Requirements

  • Meet the minimum age requirement of 16 years or older.
  • Maintain reliable transportation to ensure on-time arrival for all shifts.
  • Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
  • Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
  • Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
  • Commit to working weekends (Saturdays and Sundays required).
  • Bring a positive attitude to work daily.
  • Display exceptional customer service skills; bubbly, friendly, outgoing personality.
  • Maintain a neat appearance and clean hygiene with our professional uniform.
  • Use your tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts.
  • Enjoy working with a team and learning new things about the car wash daily.
  • Show up to work on time and ready to provide a fantastic customer experience to our guests.

Nice To Haves

  • Experience in customer relations.
  • Knowledge of chemical application.
  • Familiarity with core wash technology.

Responsibilities

  • Provide exceptional customer service.
  • Actively promote and sell memberships to new and existing customers.
  • Navigate through iPads and Kiosks to assist customers with their accounts.
  • Encourage customers to download and use the company app.
  • Maintain a neat appearance and clean hygiene with the professional uniform.
  • Work confidently outdoors in all weather conditions.
  • Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.

Benefits

  • Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
  • Mental Health Support: Access up to 5 free counseling sessions per year.
  • Free Life Insurance: $10,000 in free life insurance coverage.
  • Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
  • Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
  • 401(k) Retirement Match: 401(k) plan with up to a 3% company match.
  • College Tuition Assistance: Educational financial support designed specifically for student team members.
  • Employee Referral Program: Earn up to $300 for every referral hired.
  • Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
  • Free Ultimate Car Washes.
  • Paid Time Off (PTO): Accrue paid time off.
  • Free Uniform Shirts.
  • Self-Service Tech App: Easy-to-use mobile app to track pay, manage schedule preferences, and more.
  • Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.
  • Leadership & Development: Ongoing training resources to build skills and step into leadership.
  • Employee Recognition: Formal recognition during team meetings and company newsletters.
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