Outdoor Guest Service Attendant (Brook Road)

Flagstop Car Wash•Richmond, VA

1d•$15 - $18•Onsite

About The Position

Join Flagstop — a Top Workplace recognized for its innovation, leadership, and growth. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fast-paced, exciting environment. This role involves working outdoors and offers significant growth opportunities within the company, from Guest Service Attendant to Site Leader.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Ability to thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Positive attitude.
Bubbly, friendly, outgoing personality.
Tech skills to navigate iPads and Kiosks.
Enjoy working with a team and learning new things.

Responsibilities

Provide exceptional customer service.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and professional hygiene with the provided uniform.
Use iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Work collaboratively with a team.
Learn about car wash technology and operations.
Show up to work on time and ready to provide a fantastic customer experience.

Benefits

Competitive Pay starting at $15/hour, with an average of $2.50/hour extra in bonuses and commissions.
Flexible Schedules (Morning, afternoon, and evening shifts available).
Growth Opportunities (Promotions from within).
Health Coverage (Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance).
Mental Health Support (Up to 5 free counseling sessions per year).
Free Life Insurance ($10,000 coverage).
Supplemental Protection (Critical Illness, Hospital, Accident, and Short-Term Disability coverage options).
Free Employee Assistance Program (EAP).
401(k) Retirement Match (Up to 3% company match).
College Tuition Assistance.
Employee Referral Program (Earn up to $300 per referral).
Working Advantage Discounts (Flights, hotels, rental cars, entertainment, etc.).
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service Tech App (Track pay, manage schedule preferences).
Commuter & Transportation Support (GRTC RideFinders options).