Outdoor Guest Service Attendant (Bermuda)

Flagstop Car Wash•Chester, VA

11d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace, and a rapidly growing company in the car wash industry. We are seeking enthusiastic individuals to join our dynamic team as Outdoor Guest Service Attendants. This role is ideal for those who enjoy working in a fast-paced, outdoor environment and providing exceptional customer service. As an official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we offer a fun and rewarding career opportunity with significant growth potential.

Requirements

Minimum age requirement of 16 years or older.
Reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Ability to thrive in a loud, fast-paced environment.
Exceptional customer service skills.
Proficiency in operating iPads/kiosks.
Ability to actively promote and sell Unlimited Wash Club memberships.
Commitment to working weekends (Saturdays and Sundays required).

Responsibilities

Provide exceptional customer service with a bubbly, friendly, and outgoing personality.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene while wearing the professional uniform.
Utilize iPads and Kiosks to assist customers with their accounts.
Work collaboratively with a team and learn about the car wash operations.
Ensure punctuality and readiness to provide a fantastic customer experience.
Encourage customers to download and use the company app for an enhanced car care experience.

Benefits

Competitive pay starting at $15/hour, with average hourly earnings of $17.50/hour including bonuses and commissions.
Potential for higher earnings with no cap on commissions/bonuses.
Flexible scheduling with morning, afternoon, and evening shifts available.
Opportunities for internal promotion and career growth.
Work in a fresh air, outdoor environment year-round.
Convenient work locations with over 30 sites to choose from.
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
Employee Recognition Opportunities.
Employee Referral Program: Earn up to $300 for successful referrals.
Learning & Development Resources: Ongoing Training & Development.
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information through the GRTC RideFinders Program.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO) after accrual.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash.