Outdoor Guest Service Attendant (Chamberlayne)

Flagstop Car Wash•Mechanicsville, VA

2d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 and 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fresh opportunity in a fast-paced, exciting environment to join our dynamic team.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).
Positive attitude.
Exceptional customer service skills; bubbly, friendly, outgoing personality.
Tech skills to navigate through iPads and Kiosks.
Enjoy working with a team and learning new things.
Show up to work on time and ready to provide a fantastic customer experience.

Responsibilities

Learn customer relations, chemical application, and core wash technology.
Actively promote and sell memberships to new and existing customers.
Assist customers with their accounts using iPads and Kiosks.
Encourage customers to download and use our app for a better car care experience.
Provide exceptional customer service.
Maintain a neat appearance and clean hygiene with our professional uniform.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Access up to 5 free counseling sessions per year.
$10,000 in free life insurance coverage.
Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) plan with up to a 3% company match.
College Tuition Assistance for student team members.
Earn up to $300 for every referral hired.
Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes.
Accrue paid time off.
Free Uniform Shirts.
Self-Service Tech App to track pay and manage schedule preferences.
Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Ongoing training resources to build skills and step into leadership.
Formal recognition during team meetings and company newsletters.