Outbound Specialist-

Maker's Pride Talent Acquisition Team • Elk Grove Village, IL

3d • $40,526 - $60,788 • Onsite

About The Position

The Outbound Specialist manages daily outbound shipping operations, including creating shipment orders in the MRP system, generating Bills of Lading, and overseeing documentation for domestic and international shipments. The role supports timely finished-goods shipment performance through inventory monitoring, KPI tracking, coordination with production schedules, and appointment scheduling with carriers. It also involves resolving invoice discrepancies, troubleshooting shipping issues, providing shipment status updates, and maintaining customer portals. The specialist works with Supply Chain, Warehouse Operations, carriers, dispatch teams, Accounting, and customers to support accurate scheduling, order fulfillment, and on-time delivery.

The position is full-time and salaried, with a stated annual pay range of $40,526–$60,788. It is eligible for a discretionary annual incentive based on company and individual performance. Benefits include health, dental, 401(k), and wellness benefits beginning on the first day of employment. Work authorization sponsorship is not available.

Requirements

• Associate's degree or two years of related experience in a logistics or supply chain role.
• Ability to read, analyze, and interpret business, professional, technical, and governmental materials; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
• Ability to calculate figures and amounts involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or scheduled instructions.
• Ability to perform the essential job functions, with reasonable accommodations where applicable.

Nice To Haves

• Bilingual in Spanish.
• SAP experience.

Responsibilities

• Create shipment orders in the MRP system and generate Bills of Lading.
• Oversee domestic and international shipment documentation, including load tenders, compliance files, and export paperwork when required.
• Participate in daily scheduling meetings to coordinate shipment orders with production plans and support full customer order attainment.
• Monitor daily finished-goods levels and statuses to support timely sales and shipping performance.
• Ensure finished goods ship within 3–7 days of production and resolve inventory exceeding 8 days.
• Coordinate with Accounting and Supply Chain Services to resolve finished-goods invoice and cost discrepancies.
• Schedule outbound appointments with freight companies and dispatch teams based on location capacity and shipping hours.
• Manage domestic and international outbound shipping activities, including transportation planning, consolidation, carrier tendering, document execution, customer support, and shipment follow-up.
• Identify shipping issues, conduct root-cause analysis, and implement corrective actions to prevent delays or service failures.
• Communicate with Supply Chain, Warehouse Operations, carriers, and customers about shipping schedules, transportation requirements, and order priorities.
• Provide tracking and status updates for inbound and outbound shipments as needed.
• Deliver KPI reporting, highlight operational risks, and collaborate with internal teams to maintain inventory flow and customer service levels.
• Maintain customer portals by entering shipment orders and ensuring accurate, timely updates.

Benefits

• Health benefits beginning on the first day of employment.
• Dental benefits beginning on the first day of employment.
• 401(k) beginning on the first day of employment.
• Wellness benefits beginning on the first day of employment.
• Eligibility for a discretionary annual incentive based on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree