Outbound Specialist-

Maker's Pride Talent Acquisition Team • Des Plaines, IL

2d • $40,526 - $60,788 • Onsite

About The Position

The Outbound Specialist manages daily outbound shipping operations, including creating shipment orders in the MRP system, generating Bills of Lading, and overseeing domestic and international shipping documentation. The role supports timely finished-goods shipment performance through inventory monitoring, KPI tracking, and coordination with production schedules. It also involves scheduling carrier appointments, resolving invoice discrepancies, troubleshooting shipping issues, and providing shipment status updates. The specialist works with Supply Chain, Warehouse Operations, carriers, and customers to support accurate scheduling, order accuracy, and on-time delivery, and maintains customer portals and operational reporting.

The position requires the ability to perform the essential duties satisfactorily. Reasonable accommodations may be made for individuals with disabilities. The employee is regularly required to sit and talk or hear, and occasionally required to stand and walk. The work environment occasionally involves exposure to extreme cold, with a usually moderate noise level.

This is a full-time, salaried position. Sponsorship for work authorization is not available. The stated pay range is $40,526–$60,788 per year, with individual base pay depending on work location and factors such as experience, job-related skills, and relevant education or training. The role is eligible for a discretionary annual incentive based on company and individual performance. Benefits include health, dental, 401(k), and wellness benefits beginning on the first day of employment.

Requirements

• Associate's degree or two years of related experience in a logistics or supply chain role.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, clients, customers, and the public.
• Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to solve practical problems involving a variety of concrete variables and limited standardization.
• Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
• Ability to sit and talk or hear regularly, and to stand and walk occasionally.
• Must be legally authorized to work in the applicable location; work authorization sponsorship is not available.

Nice To Haves

• Bilingual in Spanish.
• SAP experience.

Responsibilities

• Create shipment orders in the MRP system and generate Bills of Lading.
• Oversee documentation for domestic and international shipments, including load tenders, compliance files, and export paperwork when required.
• Participate in daily scheduling meetings to ensure shipment orders do not affect production plans and to support full customer order attainment.
• Monitor daily finished-goods levels and track statuses to support timely sales and shipping performance.
• Ensure finished goods ship within 3–7 days of production and resolve inventory exceeding 8 days.
• Coordinate with Accounting and Supply Chain Services to resolve finished-goods invoice and cost discrepancies.
• Schedule outbound appointments with freight companies and dispatch teams based on location capacity and shipping hours.
• Manage domestic and international outbound shipping activities, including transportation planning, consolidation, carrier tendering, document execution, customer support, and shipment follow-up.
• Identify shipping issues, conduct root-cause analysis, and implement corrective actions to prevent delays or service failures.
• Communicate with Supply Chain, Warehouse Operations, carriers, and customers to align shipping schedules, transportation requirements, and order priorities.
• Provide tracking and status updates for inbound and outbound shipments as needed.
• Deliver regular KPI reporting, highlight operational risks, and collaborate with internal teams to maintain inventory flow and customer service levels.
• Maintain customer portals by entering shipment orders and ensuring accurate, timely updates.

Benefits

• Health benefits beginning on the first day of employment.
• Dental benefits beginning on the first day of employment.
• 401(k) benefits beginning on the first day of employment.
• Wellness benefits beginning on the first day of employment.
• Eligibility for a discretionary annual incentive based on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree