Distribution Center Outbound Operations Supervisor

Genuine Parts Company•Tampa, FL

4d•Onsite

About The Position

The Outbound Operations Supervisor is a people leader responsible for executing pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role designs efficient, consistent processes for outbound teams and ensures freight is pulled, sorted, packed, and loaded safely, accurately, and on time. The supervisor holds the team to high operational standards while fostering engagement, empowerment, and problem-solving. The role oversees warehouse associates and outbound processes, including truck yard organization, shipping and loading, shuttle truck orders, and factory returns. It also supports cost control, process improvement, safety, security, equipment and facility protection, and coordination with other Distribution Center management to resolve shipping errors. The position operates in a warehouse environment with industrial noise, bright overhead lighting, limited climate control, moving equipment, and mechanical operations.

Requirements

High school diploma, GED, or equivalent combination of experience and education.
At least 1 year of experience in a distribution center or similar environment.
Ability to comply with safety requirements for job functions and general Distribution Center safety.
Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
Strong organizational skills and attention to detail.
Ability to use good judgment when carrying out detailed instructions.
Basic computer skills.
Ability to lift or move heavy items up to 60 pounds.
Must be forklift and pallet jack certified.
Ability to lift and carry objects typically weighing 25 to 50 pounds or more, depending on job duties.
Ability to push and pull carts, pallet jacks, and other loaded equipment, including heavy loads over distances or up ramps.
Ability to stand and walk for extended periods, often throughout a shift.
Ability to bend, stoop, squat, and reach to retrieve items at different heights and angles.
Ability to climb ladders or stairs and work at heights, including open-floor mezzanines, while following ladder safety protocols.
Ability to operate warehouse equipment such as forklifts, pallet jacks, and order pickers, with required certification or training.
Manual dexterity to handle small objects, operate machinery controls, and perform precise tasks such as picking, packing, labeling, and assembling shipments.
Ability to perform repetitive tasks such as scanning barcodes, sorting, and packaging throughout a shift.
Physical stamina to work in a fast-paced environment and meet productivity targets.
Commitment to following safety protocols and maintaining awareness of warehouse hazards and safety signals.
Ability to work around industrial noise, moving equipment, and mechanical operations in a warehouse with bright overhead lighting and varying temperatures.

Nice To Haves

At least 2 years of experience in a distribution center or similar environment.
At least 1 year of proven managerial experience and/or experience leading teams.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience, especially in automotive or retail distribution centers.
Proven experience performing quality functions such as inspection, control, assurance, or audits.
Proficiency with relevant tools and technology, including MS Office, Promapp, Power BI, and Visio.
Customer-centric approach and strong task execution.
Interest in data and analysis, with the ability to provide simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, gaining leadership buy-in, and communicating clearly.
Test-and-learn mentality and an agile approach to improving team products.

Responsibilities

Supervise and implement efficient outbound operations by instructing employees, monitoring progress, and troubleshooting as needed.
Design and maintain truck yard organization, including trailer arrangement, housekeeping, maintenance, and safety protocols.
Develop solutions that promote compliance with security and safety rules, including procedures for picking, sorting, and truck loading.
Monitor budget planning and enforce cost-saving initiatives and process improvements.
Lead warehouse associates, promoting engagement and empowering them to solve problems and make sound operational decisions.
Work with other Distribution Center management to investigate and resolve shipping errors, and address errors with the team to prevent recurrence.
Schedule team hours to provide coverage during peak periods and support efficiency.
Protect company assets by ensuring equipment is used and maintained properly, buildings are checked and secured nightly, and merchandise does not leave without proper receipts.
Lead accurate and efficient processing of outbound orders, cross-docks, stock orders, special orders, UPS, Will Call, and other applicable orders.
Identify cost-reduction opportunities and implement process improvements to improve operational efficiency.
Mentor team members and facilitate problem-solving and decision-making to support operational success.
Oversee nightly reconciliation of truck loads to ensure products are loaded properly.
Design and implement efficient protocols and systems for shuttle truck orders and truck loading.
Ensure the team follows company and supplier guidelines for factory returns.
Communicate proactively and motivate and inspire others.
Deliver results, focus on outcomes, and make the customer central to decisions.
Make balanced decisions and think strategically.
Develop high-performing teams through inclusive leadership, talent development, ongoing feedback, and trust-building.