Operations Supervisor - Retail Distribution Center

Ashley Furniture Industries•Colton, CA

4d•$23 - $25•Onsite

About The Position

The Retail Distribution Center Operations Supervisor leads and develops a team of Ashley associates, motivating, mentoring, and coaching them to achieve high standards of safety, quality, attendance, performance, and productivity. The supervisor engages the team, provides tools for success, and drives productivity and efficiency through data-driven decisions and analytical problem-solving. The role is accountable for safety, quality, productivity, process improvement, and performance management for the assigned process path. The position is based in Colton, California, and is listed for the first (day) shift. The work takes place in an active industrial manufacturing and distribution center with moderate to high noise, temperature variations, and operating material-handling equipment. The role can involve extended standing or walking on concrete floors and use of PPE, including safety glasses and steel-toed boots. Operations are fast-paced and time- and safety-sensitive, and schedules may vary to support production and distribution needs. The listed pay range is $23.00–$25.00 per hour. Ashley offers health, dental, and vision coverage; an employee assistance program; paid time off that increases with service; an employee discount on home furnishings; professional development opportunities; tuition assistance; location-specific wellness centers; a 401(k); profit sharing; and life insurance. The position is not eligible for current or future employment sponsorship; candidates must be authorized to work in the United States without visa sponsorship.

Requirements

High school diploma or GED equivalent.
At least 2–3 years of experience in distribution center, warehouse, or logistics operations.
Strong understanding of warehouse processes, including receiving, storage, picking, packing, and shipping.
Knowledge of inventory management principles and accuracy improvement techniques.
Strong leadership and team management skills, including the ability to motivate and develop employees.
Strong analytical and problem-solving abilities and a data-driven approach to decision-making.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
Understanding of OSHA safety regulations and warehouse safety best practices.
Ability to work in a fast-paced environment and manage multiple priorities.
Ability to walk distribution center floors, stand for extended periods, and lift up to 50 pounds as needed.
Ability to work flexible hours, including evenings, weekends, and holidays, as operational needs require.

Nice To Haves

Previous supervisory or team leadership experience.
Associate's or bachelor's degree in business administration, supply chain management, logistics, or a related field.
3–5 years of distribution center supervisory experience in retail, furniture, or manufacturing distribution.
Lean Manufacturing or Six Sigma certification (Green Belt or higher).
Supply chain certification such as APICS, CSCMP, or similar.
Experience with warehouse management systems such as SAP, Manhattan, or similar platforms.
Experience in furniture, retail, or manufacturing distribution operations.
Knowledge of labor management systems and engineered labor standards.
Background in process improvement methodologies, including Kaizen, 5S, and value stream mapping.
Experience with performance metrics, KPI tracking, and data analysis.
Understanding of continuous improvement tools and Lean principles.

Responsibilities

Champion safety programs and OSHA compliance, conduct safety walks, document incidents, lead safety improvement events, conduct safety meetings and training, investigate accidents, implement corrective actions, ensure appropriate PPE use, and enforce safety policies.
Monitor and audit inventory integrity; partner with inventory leadership on gaps and discrepancies; create action plans; oversee cycle counting; implement controls to prevent loss, damage, and errors; and train team members on inventory procedures.
Lead process improvement events, coach teams on Lean and continuous improvement methods, validate and quantify financial gains, facilitate problem-solving workshops, implement workflow best practices, and track and report improvement metrics.
Collaborate with cross-functional and support teams to ensure effective flow, quality standards, regulatory and company compliance, and alignment on initiatives and process-gap solutions.
Make or recommend employment decisions, direct and coordinate employee work, audit adherence to procedures and quality standards, manage performance through coaching and reviews, and plan or implement training and skill development.
Maintain accurate employee timekeeping and absence records; communicate company and departmental issues and goals through team and individual meetings; and foster accountability, engagement, and continuous improvement.
Manage equipment, facilities, employees, methods, and materials; monitor costs and identify cost reductions; coordinate equipment maintenance; balance workload and staffing; and drive productivity against targets.
Demonstrate company values, model expected behaviors, and hold the team accountable to company standards.