Distribution Center Operations Supervisor

CVS Health•Lumberton, NJ

5d•Onsite

About The Position

The Distribution Center Operations Supervisor leads a team of non-exempt employees in a CVS Health distribution facility. The role plans, organizes, directs, controls, and supervises the daily activities of an assigned shift and functional area to meet distribution center performance goals and metrics. Responsibilities include order selection, replenishment, loading, and shipping store orders while maintaining high productivity and quality. The supervisor hires, onboards, trains, schedules, and assigns employees; ensures teams have the equipment, materials, and documents needed to perform their work; and monitors resources, workloads, and employee performance against daily production, delivery, quality, and quantity expectations. The role also conducts staff meetings, verifies accurate and timely worksheets, uses reports and procedures to project workloads and resolve problems, communicates across organizational levels, makes sound business decisions, and builds and inspires high-performance teams. The schedule is Monday through Friday, ranging from 3 p.m. to 11 p.m., with additional flexibility required during peak seasons. This is a full-time position with 40 anticipated weekly hours.

Requirements

At least 2 years of supervisory experience.
At least 2 years of experience working with Microsoft Office, including Word, Excel, and PowerPoint.
At least 1 year of experience in a warehouse or distribution center.
Verifiable high school diploma or GED.

Nice To Haves

At least 4 years of supervisory experience.
At least 2 years of experience in a warehouse or distribution center.

Responsibilities

Hire, onboard, train, schedule, and assign work to new employees.
Ensure employees have the equipment, materials, and documents needed to complete tasks.
Monitor and adjust resources to achieve daily production and delivery goals.
Balance workloads by taking readings throughout the day to achieve the appropriate volume by the projected completion time.
Monitor each employee’s work performance to ensure quality and quantity expectations are met or exceeded.
Conduct staff meetings and verify that daily worksheets are completed accurately and submitted on time.
Provide ongoing training and retraining so employees can meet or exceed productivity standards.
Use reports, summaries, and procedures to project workload and resolve problems during the workday.
Communicate effectively across all levels.
Analyze information and make sound business decisions.
Build high-performance teams while engaging and inspiring colleagues.
Oversee order selection, replenishment, loading, and shipping of store orders.