Distribution Center Outbound Operations Supervisor

Genuine Parts Company•Tampa, DC

3d•Onsite

About The Position

The Outbound Operations Supervisor is a people leader responsible for the successful execution of pulling and outbound shipping activities at a distribution center. Reporting to the Outbound Operations Manager, this role designs consistent and efficient outbound processes and ensures freight is pulled, sorted, packed, and loaded safely, accurately, and on time. The supervisor holds the team to high operational standards while fostering engagement, empowerment, and problem-solving.

Requirements

High school diploma, GED, or equivalent combination of experience and education.
At least 1 year of experience in a distribution center or similar environment.
Ability to comply with job-specific and general distribution center safety requirements.
Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
Strong organizational skills and attention to detail.
Ability to use good judgment to carry out detailed instructions.
Basic computer skills.
Ability to lift or move heavy items up to 60 pounds.
Forklift and pallet jack certification.

Nice To Haves

At least 2 years of experience in a distribution center or similar environment.
At least 1 year of proven managerial or team-leadership experience.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience, especially in automotive or retail distribution centers.
Experience performing quality functions such as inspection, control, assurance, and audits.
Proficiency with relevant tools and technology, including MS Office, Promapp, Power BI, and Visio.
Customer-centric approach and strong task execution.
Enthusiasm for data, analysis, and providing clear insights.
Interest in solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, gaining leadership buy-in, and communicating clearly.
A test-and-learn mindset and agile approach to improving team products.

Responsibilities

Supervise and implement efficient outbound operations by instructing employees, monitoring progress, and troubleshooting.
Organize truck yard operations, including trailer placement, housekeeping, maintenance, and safety protocols.
Develop solutions that promote compliance with security and safety rules, including procedures for picking, sorting, and loading trucks.
Monitor budget planning and enforce cost-saving initiatives and process improvements.
Lead warehouse associates and encourage engagement, empowerment, sound operational decisions, and problem-solving.
Work with distribution center management to investigate and resolve shipping errors and address them with the team to prevent recurrence.
Schedule team hours to ensure peak-period coverage and efficiency.
Protect company assets by ensuring proper equipment use and maintenance, nightly building security checks, and control of merchandise leaving the facility.
Lead efficient and accurate processing of outbound orders, cross-docks, stock orders, special orders, UPS, Will Call, and other applicable orders.
Identify cost-reduction opportunities and implement process improvements to enhance operational efficiency.
Mentor team members and foster engagement, empowerment, problem-solving, and decision-making.
Oversee nightly reconciliation of truck loads to ensure products are loaded properly.
Design and implement efficient protocols and systems for shuttle truck orders and loading.
Ensure the team follows company and supplier guidelines for factory returns.