Distribution Center Outbound Operations Supervisor

Genuine Parts Company•Salt Lake City, UT

6d•Onsite

About The Position

The Outbound Operations Supervisor is a people leader responsible for the successful execution of pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, the supervisor designs efficient, consistent methods for the outbound team and ensures freight is pulled, sorted, packed, and loaded safely, accurately, and on time. The role holds the team to high standards of operational execution while fostering engagement, empowerment, and problem-solving. The supervisor oversees outbound workflows, truck yard organization, safety and security compliance, team scheduling, equipment and asset protection, shipping accuracy, and cost-saving process improvements. The role also leads and develops warehouse associates, resolves shipping issues in partnership with other distribution center management, and ensures truck loads and returns follow company and supplier guidelines.

Requirements

High school diploma, GED, or equivalent combination of experience and education.
At least 1 year of experience in a distribution center or similar environment.
Ability to comply with safety requirements for job functions and general distribution center operations.
Strong interpersonal skills.
Ability to develop and maintain cooperative working relationships.
Strong organizational skills and attention to detail.
Ability to use good judgment when carrying out detailed instructions.
Basic computer skills.
Ability to lift or move items up to 60 pounds.
Must be forklift and pallet jack certified.

Nice To Haves

At least 2 years of experience in a distribution center or similar environment.
At least 1 year of proven experience in a managerial role and/or leading teams.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience, especially in automotive or retail distribution centers.
Experience performing quality functions such as inspection, control, assurance, and audits.
Proficiency with relevant tools and technology, including MS Office, Promapp, Power BI, and Visio.
Customer-centric spirit and strong task execution.
Enthusiasm for data, analysis, and providing simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, gaining leadership buy-in, and communicating clearly.
Test-and-learn mentality and an agile approach to improving team products.

Responsibilities

Supervise and implement efficient outbound operations by instructing employees, monitoring progress, and troubleshooting as needed.
Design and maintain the organization of truck yard operations, including trailer organization, housekeeping, maintenance, and safety protocols.
Develop and implement solutions that promote adherence to security and safety rules, including procedures for picking, sorting, and truck loading.
Monitor budget planning and enforce cost-saving initiatives and process improvements.
Lead warehouse associates, promoting engagement, empowerment, sound operational decisions, and problem-solving.
Work with other distribution center management to investigate and resolve shipping errors and address them with the team to prevent recurrence.
Schedule team hours to provide coverage during peak periods and support operational efficiency.
Protect company assets by ensuring proper equipment use and maintenance, nightly building checks and security, and controls to prevent merchandise from leaving without proper receipts.
Lead efficient and accurate processing of outbound orders, cross-docks, stock orders, special orders, UPS, Will Call, and other applicable orders.
Identify cost-reduction opportunities and implement process improvements to enhance operational efficiency.
Mentor team members and foster engagement, empowerment, problem-solving, and decision-making.
Oversee nightly reconciliation of truck loads to ensure products are loaded properly.
Design and implement efficient protocols and systems for shuttle truck orders and truck loading.
Ensure the team follows company and supplier guidelines for factory returns.