Outbound Coordinator

Production Resource Group•Secaucus, NJ

18h

About The Position

The Outbound Coordinator is a member of PRG’s operations team who plans and optimizes outbound orders for on-time delivery to client locations. The role works under the management of the Shop Manager and receives general direction from the Operations Manager. The coordinator tracks and provides updates on outbound orders and ensures orders are fulfilled and delivered on time. Success in this role requires problem-solving skills, proficiency with computer systems and applications, teamwork, and a customer-focused approach. The position may require working more than eight hours in a shift and/or on weekends, and occasional local travel.

Requirements

High school diploma or equivalent.
Ability to work collaboratively, build effective working relationships, and contribute as a team player.
Ability to lead through adverse circumstances and take ownership of expected and actual results.
Ability to adapt to stress, ambiguity, difficult situations, and shifting priorities.
Exceptional customer service, communication, and relationship skills, with a strong understanding of business goals and customer-service standards.
Ability to learn PRG proprietary software.
Proficiency in the Microsoft Office suite, including Outlook, Excel, Word, and SharePoint, and familiarity with common computer productivity tools and equipment.
Good knowledge of workplace safety principles and practices and modern office procedures and practices.
Ability to lift and/or move objects weighing 10–50 pounds regularly and objects weighing more than 100 pounds occasionally.
Ability to sit, stand, walk, stoop, kneel, crouch, or crawl frequently.
Ability to meet the position’s vision requirements, with or without glasses or contact lenses.
Ability to operate motor vehicles and load and unload trucks, as required.