Inbound and Outbound Coordinator
About The Position
The Inbound/Outbound Logistics Coordinator supports the day-to-day coordination and administration of domestic and international logistics operations. The role coordinates inbound shipments from vendors and suppliers, manages outbound customer orders, ensures accurate documentation, and maintains effective communication with carriers, warehouses, and customers. The coordinator serves as the account’s main point of contact for customers, answering shipment questions, troubleshooting issues, and finding solutions when problems arise. The role is actively responsible for keeping shipments, documentation, and communication moving smoothly.
Requirements
- Experience in high-level coordination of shipments, freight tracking, and transportation documentation.
- Strong organizational skills and the ability to manage multiple shipments, deadlines, and priorities simultaneously.
- Excellent verbal and written communication skills with a customer-service-oriented approach.
- Strong problem-solving and decision-making abilities in a fast-paced operational environment.
- Proficiency in Microsoft Office Suite and Google Suite applications.
- Commitment to maintaining precise documentation and ensuring data accuracy across operational processes.
Nice To Haves
- Bilingual in English and Korean.
- A bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Responsibilities
- Coordinate and schedule incoming shipments.
- Monitor delivery schedules and verify receipt of goods.
- Communicate with vendors, carriers, and warehouse personnel regarding inbound freight.
- Resolve shipment discrepancies and inventory issues.
- Ensure receiving documentation is completed accurately.
- Coordinate outbound shipments and customer deliveries.
- Create shipping documents, bills of lading, and freight paperwork.
- Schedule pickups with carriers and transportation providers.
- Track shipments and provide updates to customers.
- Resolve delivery delays and transportation issues.
- Maintain accurate logistics records and reports.
- Communicate effectively with customers, vendors, and internal departments.
- Ensure compliance with company procedures and transportation regulations.
- Support continuous improvement of logistics processes.
Benefits
- 401(k) matching
- Dental insurance
- Free food and snacks
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
