Orthopedic Sales Lead - South Bend Market

Arthrex Indianapolis•South Bend, IN

2d•Onsite

About The Position

The Orthopedic Sales Lead is a hands-on, in-the-OR expert responsible for driving results across the South Bend market through strong relationships with surgeons, staff, and facilities. The role provides expert daily operating-room support, grows existing accounts and develops new relationships, and helps shape market strategy in partnership with leadership. The Sales Lead serves as an experienced resource for the South Bend team, helping with case coverage, product expertise, customer service, onboarding, and coaching newer representatives. The position also owns the South Bend office and lab, maintaining an organized, customer-ready space and using it to host surgeon education, hands-on lab sessions, product training, and other educational events. The role represents the team at sales meetings, training events, and professional association meetings, including some outside regular business hours.

Requirements

At least 5 years of orthopedic or medical device sales experience, with a consistent record of meeting or exceeding quota.
Extensive experience supporting live surgical cases and deep comfort in the OR.
A reputation for credibility with surgeons and OR staff.
Experience mentoring, training, or informally leading other representatives.
Strong business acumen and the ability to think strategically about a market.
Excellent communication skills and a collaborative, team-first approach.
Sound judgment with confidential information, commitment to ethics and integrity, and adherence to applicable laws, regulations, accreditation, and licensure requirements.
A personal vehicle is required for work travel.

Nice To Haves

Formal management experience.
Experience organizing surgeon education, lab sessions, or customer events.

Responsibilities

Provide expert, daily OR support to surgeon-customers and their staff while representing Arthrex Indianapolis, an independent agency authorized to sell Arthrex products.
Drive sales growth across the South Bend market and help shape the strategy behind it.
Grow existing accounts and develop new surgeon and facility relationships.
Take ownership of the South Bend office, keeping it organized, professional, and ready for customers.
Oversee the inventory room and lab, maintaining accurate inventory and ensuring the space is equipped for training and product demonstrations.
Bring surgeons and their teams into the South Bend office for hands-on lab sessions, product training, and educational events.
Lead new product introductions and cross-selling efforts across the portfolio.
Serve as a resource for the South Bend team on case coverage, product expertise, and customer service.
Help onboard and develop newer representatives through ride-alongs, case support, and coaching.
Help coordinate market coverage and day-to-day priorities with teammates to ensure surgeons are supported.
Partner with leadership on market planning, account strategy, and team development, contributing field-level perspective.
Represent the South Bend team at sales meetings, training events, and professional association meetings, including some outside regular business hours.
Model the service standard behind the mission of helping surgeons treat their patients better.