Orthodontics Schedule Coordinator

Papasikos Orthodontics•Montclair, NJ

54d•$18 - $22•Onsite

About The Position

This Orthodontics Schedule Coordinator position is available on a full-time or part-time basis and is performed in-office at our Montclair, New Jersey location. As a full- or part-time Orthodontic Schedule Coordinator, you will help keep the office running efficiently by checking patients in and out, scheduling appointments, answering incoming phone calls, managing the daily schedule, and running relevant reports. You will communicate with patients and parents both in person and over the telephone, provide excellent customer service, and build positive relationships with patients, parents, the doctor, and fellow team members.

Requirements

High school diploma or equivalent
2+ years of experience in dentistry, preferably orthodontics
Excellent interpersonal skills with the ability to establish rapport and build relationships with patients, parents, the doctor, staff members, and the community
Strong letter composition and written communication skills
Effective verbal communication skills with the ability to communicate professionally in person and by telephone
Strong customer service skills and a genuine interest in providing an excellent patient experience
Problem-solving skills, including gentle persuasion skills to schedule effectively
Ability to pass a background check

Nice To Haves

Bachelor's degree preferred

Responsibilities

Checking patients in and out
Scheduling appointments
Answering incoming phone calls
Managing the daily schedule
Running relevant reports
Communicating with patients and parents both in person and over the telephone
Providing excellent customer service
Building positive relationships with patients, parents, the doctor, and fellow team members