Orthodontics Schedule Coordinator

Papasikos Orthodontics•Montclair, NJ
•Onsite

About The Position

Join Papasikos Orthodontics as a full- or part-time Orthodontic Schedule Coordinator for our non-corporate, family owned practice in Montclair, NJ. We offer full-time and part-time opportunities with competitive pay of $18 - $22 per hour for individuals who enjoy working with people, staying organized, and contributing to a professional office environment. This Orthodontics Schedule Coordinator position is available on a full-time or part-time basis and is performed in-office at our Montclair, New Jersey location. As a full- or part-time Orthodontic Schedule Coordinator, you will help keep the office running efficiently by checking patients in and out, scheduling appointments, answering incoming phone calls, managing the daily schedule, and running relevant reports. You will communicate with patients and parents both in person and over the telephone, provide excellent customer service, and build positive relationships with patients, parents, the doctor, and fellow team members. Our mission is simple: "Experience Life with Laughter." As a family-owned, non-corporate practice, we believe that confidence in your smile can change lives, and we're passionate about creating an exceptional experience for both our patients and our team members. We foster a customer-obsessed, supportive, fun-loving, and team-oriented culture where every employee is valued, appreciated, and empowered to thrive. By combining cutting-edge orthodontic technology with compassionate, personalized care, we deliver outstanding results in a comfortable and welcoming environment. Our commitment extends beyond our office walls through active involvement in local schools, youth programs, and community initiatives that help strengthen the neighborhoods we serve. With a positive workplace culture, a single office location, no weekend schedules, and a strong focus on work-life balance, we are a place where you can build a rewarding career while making a meaningful impact every day.

Requirements

  • High school diploma or equivalent
  • 2+ years of experience in dentistry, preferably orthodontics
  • Excellent interpersonal skills with the ability to establish rapport and build relationships with patients, parents, the doctor, staff members, and the community
  • Strong letter composition and written communication skills
  • Effective verbal communication skills with the ability to communicate professionally in person and by telephone
  • Strong customer service skills and a genuine interest in providing an excellent patient experience
  • Problem-solving skills, including gentle persuasion skills to schedule effectively
  • Ability to pass a background check

Nice To Haves

  • Bachelor's degree preferred

Responsibilities

  • Checking patients in and out
  • Scheduling appointments
  • Answering incoming phone calls
  • Managing the daily schedule
  • Running relevant reports
  • Communicating with patients and parents both in person and over the telephone
  • Providing excellent customer service
  • Building positive relationships with patients, parents, the doctor, and fellow team members

Benefits

  • PTO
  • Growth opportunities
  • Health insurance
  • HSA/FSA
  • Uniforms
  • 401(k) with company match
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