Orthodontic Scheduling Coordinator

Smile Doctors•Mooresville, NC
•Onsite

About The Position

The orthodontic practice is seeking a full-time scheduling coordinator and office administrator. The role focuses on world-class customer service, building patient relationships, and supporting quality care through timely, respectful responses to patient requests and needs. The ideal candidate is friendly, organized, professional, confident in administrative and communication skills, and able to multitask. The team works hard together in a fun and friendly atmosphere. Compensation is based on experience, with competitive pay.

Requirements

  • Strong administrative and communication skills.
  • Friendly, customer-service-oriented, and skilled at building relationships.
  • Highly organized and able to multitask.
  • Professional and proficient.

Nice To Haves

  • Previous orthodontic administrative experience is a plus but not required.
  • A positive attitude.

Responsibilities

  • Build schedule templates and manage the schedule.
  • Oversee communication with referring dentists and patients, communicating effectively and professionally.
  • Chart properly.
  • Schedule appointments.
  • Help create a positive work environment.
  • Respond to patient requests and needs in a timely and respectful manner.

Benefits

  • Paid time off (PTO).
  • Paid holidays.
  • Bonuses.
  • 401(k) matching.
  • Retirement plan.
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