Organizational Change Manager (Operations and Policy Analyst 3)

State of Oregon•Salem, OR
•$82,008 - $120,912•Hybrid

About The Position

The Oregon Department of Justice is seeking an experienced, strategic professional to serve as Organizational Change Manager (Operations and Policy Analyst 3) in the Administrative Services Division’s Project and Portfolio Management Office (PPMO). The role leads, designs, and executes enterprise organizational change management (OCM) strategies so staff, managers, and leadership are prepared for, supported through, and able to adopt major organizational, technological, and operational changes. As a senior-level OCM practitioner, this position provides strategic guidance, oversight, and hands-on support for change management activities associated with complex, cross-divisional initiatives. It may also provide focused support for a division with a significant volume of PPMO-managed work. The manager serves as the agency’s lead expert in change readiness, stakeholder engagement, communications strategy, and adoption planning, partnering with executive sponsors, program leaders, project managers, business analysts, and division stakeholders. The position translates organizational strategy into coordinated OCM plans, aligns change efforts with enterprise priorities, and proactively identifies and manages organizational impacts, risks, and workforce needs. After an initial training period, the position may be eligible for a hybrid work arrangement, subject to operational needs and hiring-manager approval. Onsite work is required when business or operational needs are best supported in person, including collaboration, training, or access to onsite resources. Approved remote employees must have reliable, secure internet and a professional work environment, and are expected to maintain the same performance, responsiveness, communication, and availability as in the office.

Requirements

  • A bachelor’s degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or another degree demonstrating capacity for the required knowledge and skills, and four years of professional-level evaluative, analytical, and planning work; alternatively, a combination of education and experience equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
  • Have and maintain a valid driver’s license.
  • Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges; adverse findings will be evaluated to determine eligibility.

Nice To Haves

  • Prosci Change Management Certification.
  • Advanced expertise in organizational change management, stakeholder analysis, coaching, communication design, and enterprise-level readiness assessment.
  • Strong leadership and emotional intelligence, with the ability to foster trust, transparency, and psychological safety across divisions undergoing change.
  • Commitment to modeling professionalism, equity-centered practices, and agency values while promoting a collaborative, learning-oriented, high-performing work culture.
  • Experience participating in team-based decision-making, contributing constructively to discussions, and supporting shared outcomes.
  • Demonstrated ability to foster and sustain a healthy, inclusive, and high-performing team culture.

Responsibilities

  • Lead enterprise organizational change management efforts using the Prosci ADKAR methodology, including readiness assessments, stakeholder engagement, change impact analysis, adoption planning, communication, training, coaching, and performance measurement.
  • Develop and implement people-centered strategies that support successful adoption of organizational and programmatic changes, coordinating with leadership, sponsors, and vendor partners.
  • Support agency and program strategic planning and ensure alignment with organizational priorities.
  • Collaborate across PPMO sections and agency divisions to standardize planning, documentation, benefit tracking, communications, and outreach activities while supporting timely and budget-conscious delivery.
  • Develop and deliver OCM communications, training materials, coaching, and educational resources for leadership, staff, partner agencies, and stakeholders.
  • Foster engagement, transparency, and readiness through consistent messaging and stakeholder support during organizational transitions.
  • Serve as a senior advisor on organizational change and strategic initiatives.
  • Represent the PPMO in leadership discussions, provide OCM expertise to cross-functional teams, and facilitate OCM planning efforts.
  • Promote diversity, equity, inclusion, and organizational values throughout change initiatives.
  • Perform other duties as assigned.

Benefits

  • Vacation leave, sick leave, 11 paid holidays per year, and special days off.
  • Medical, dental, and vision benefits.
  • Pension and retirement programs.
  • Opportunity to expand professional skills.
  • Peer support as part of the management services team.
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