Policy and Operations Manager

University of Wisconsin Madison•Madison, WI

About The Position

The Policy and Operations Manager is a strategic role in the School of Veterinary Medicine’s Advancement and External Communications department. Reporting to the school’s Chief of Staff/Associate Dean for Advancement, Strategy, and Operations, the manager develops and manages school policies and provides operational support for administrative functions, including data collection and reporting and staffing for selected committees and programs. The role develops policies for the school’s operational needs in alignment with campus partners and subject matter experts; reviews and updates existing policies and procedures; maintains the school’s policy library; and serves as a policy resource for faculty, staff, and students. The manager also supports the board of visitors and school committees, key operational programs, reporting efforts, proposals for corporate and foundation funding, and other policy and operational needs.

Requirements

  • At least 5 years of professional experience in administrative operations, project management, regulatory compliance, and/or policy implementation in a large or complex organization.
  • Demonstrated ability to research, write, interpret, and implement policies or comparable materials.
  • Critical thinking and problem-solving skills.
  • Ability to manage numerous tasks and responsibilities efficiently and effectively.
  • Strong attention to detail.
  • Positive interpersonal skills, including the ability to network and build professional relationships to get work done.
  • Excellent written and verbal communication skills.
  • Bachelor’s degree.

Nice To Haves

  • Experience in higher education, research, and/or health care settings.

Responsibilities

  • Develop policies for the School of Veterinary Medicine’s operational needs in alignment with campus partners and in consultation with subject matter experts.
  • Review and update the school’s policies and procedures as needed, maintain its policy library, and serve as a policy resource for faculty, staff, and students.
  • Provide administrative support to the board of visitors and school committees, including the space committee, IT committee, strategic plan implementation, and ad hoc task forces.
  • Support key operational functions, which may include the school’s honorific program and corporate and foundation funding proposals.
  • Support data collection and reporting, including the annual institutional data report, accreditation-related reporting, and lobby reports.
  • Provide committees with resources that promote best practices and perform other duties in support of the school’s policy and operational needs.
  • Schedule logistics and secure resources for program activities across work units to support efficiency and compliance with policies, procedures, and specifications.
  • Lead the development and preparation of periodic reports and financial statements, and record progress, status, or other special reports for leadership or external agencies.
  • Plan, implement, execute, and evaluate existing program strategies and objectives, and recommend enhancements to unit leadership.
  • Identify workflow needs, help develop strategic and operational solutions, allocate resources, and implement new or revised operational policies and procedures.
  • Contribute to proposals for funding or funding continuation from outside sponsors.

Benefits

  • Generous vacation, holidays, and sick leave.
  • Competitive insurance and savings accounts.
  • Retirement benefits.
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