Policy and Operations Manager

Universities of Wisconsin•Madison, WI

About The Position

The Policy and Operations Manager is a strategic role in the School of Veterinary Medicine (SVM), Advancement and External Communications. Reporting to the school’s Chief of Staff/Associate Dean for Advancement, Strategy, and Operations, the position develops and manages school policies and provides operational support for administrative functions, including data collection and reporting and staffing for selected committees and programs. The manager develops policies aligned with campus partners and in consultation with subject matter experts; reviews and updates policies and procedures; maintains the SVM policy library; and serves as a policy resource for faculty, staff, and students. The role also provides administrative support to the board of visitors and SVM committees, operational programs, and data collection and reporting efforts. Additional duties are assigned in support of the school’s policy and operational needs. The position schedules logistics and secures resources for program activities, leads periodic reports and statements, contributes to program planning and evaluation, identifies workflow needs, develops operational solutions, implements policies and procedures, and contributes to proposals for external funding. Salary is commensurate with experience.

Requirements

At least 5 years of professional experience in administrative operations, project management, regulatory compliance, and/or policy implementation in a large or complex organization.
Demonstrated ability to research, write, interpret, and implement policies or comparable work.
Critical-thinking and problem-solving skills.
Ability to manage numerous tasks and responsibilities efficiently and effectively.
Strong attention to detail.
Positive interpersonal skills, including the ability to network and build professional relationships to get work done.
Excellent written and verbal communication skills.
Bachelor’s degree required.
Successful candidate must pass a criminal background check prior to employment and every four years thereafter.
Applicants must be eligible to work in the United States on or before the effective date of appointment.

Nice To Haves

Experience in higher education, research, and/or health care settings.

Responsibilities

Develop policies supporting SVM operational needs in alignment with campus partners and in consultation with subject matter experts.
Review and update SVM policies and procedures as needed.
Maintain the SVM policy library and serve as a policy resource for faculty, staff, and students.
Provide administrative support to the school’s board of visitors and SVM committees, including the space committee, IT committee, strategic plan implementation, and ad hoc task forces.
Support operational functions that may include the school’s honorific program and corporate or foundation funding proposals.
Support data collection and reporting, including the annual institutional data report, accreditation-related reporting, and lobby reports.
Provide committees with resources that promote best practices.
Schedule logistics and secure resources for program activities across multiple work units, ensuring efficiency and compliance with applicable policies, procedures, and specifications.
Lead the development and preparation of periodic reports, financial statements, and progress, status, or special reports for leadership or external agencies.
Plan, implement, execute, and evaluate program strategies and objectives, and recommend enhancements to unit leadership.
Identify workflow needs, develop strategic and operational solutions, allocate resources, and implement new or revised operational policies and procedures.
Contribute to proposals for funding or funding continuation from outside sponsors.
Perform other duties as assigned in support of the school’s policy and operational needs.