Organizational Change Management (OCM) Specialist

Air InfoSec•Austin, TX

1d•Onsite

About The Position

The OCM Specialist will support the Texas Department of Transportation (TxDOT), specifically its Information Technology Division (ITD), by planning and executing project-level change adoption strategies that help agency initiatives successfully adopt new technology. The role works closely with project managers, business relationship managers, IT teams, and technology partners to develop and implement change management plans and related deliverables. Areas of focus include change readiness, stakeholder engagement, organizational communications, and the long-term sustainability of technology implementations. The position supports ITD in providing transparency into project work, priorities, and impacts across the agency. It also contributes to engagement, culture, and communications initiatives, process improvement, and the implementation of effective change management solutions. The role is full-time, onsite in Austin, Texas, for 2,080 hours over 12 months, from December 1, 2026 through December 1, 2027. Candidates must be local to the Austin area. Candidates selected for interview may be required to undergo a criminal background check and drug screening.

Requirements

At least 3 years of working knowledge of OCM methodologies such as PROSCI, including developing deliverables such as stakeholder analyses, change impact analyses, and communications assessments.
At least 3 years of experience developing work products that support change management plans, executing plans with stakeholder engagement, and measuring end-user adoption through metrics and reporting.
At least 3 years of experience providing project teams with industry-best-practice coaching and guidance to improve cross-functional coordination and communication during project execution.
At least 3 years of experience working with and reaching all levels of employees.
At least 3 years of experience on large efforts with agency-wide impact.
At least 3 years of experience developing content for non-technical users and communicating technical changes in non-technical terms, with exceptional verbal and written communication skills.
At least 3 years of experience supporting relationship development and maintenance within ITD and across the agency, including developing and executing communications plans about project work, priorities, and impacts.
At least 3 years of experience providing project teams and users with documentation based on industry best practices to improve understanding of technical changes.
At least 3 years of experience contributing to an inclusive environment by building and maintaining collaborative relationships with team members, peers, and leaders, while demonstrating accountability, ethics, and best-in-class customer service.
At least 3 years of experience supporting engagement, culture, and communications initiatives; implementing change management solutions with team members and management; and supporting process improvement efforts.
Must be local to the Austin area and work onsite.
Candidates selected for interview may be required to undergo a criminal background check and drug screening.

Nice To Haves

Bachelor's degree in Information Technology, Business Administration, Communications, Organizational Change Management, or a related field.
At least 3 years of marketing and/or corporate communications experience.
At least 2 years of experience in graphic design or visual representation of content to convey messaging.

Responsibilities

Schedule, plan, and execute project-level change adoption strategies, including measuring change readiness and long-term sustainability.
Develop and implement change management plans and related deliverables, including stakeholder analyses, change impact analyses, and communications assessments.
Collaborate with project managers, business relationship managers, IT teams, and technology partners such as DBAs and system administrators to drive adoption of new technology.
Create work products that support change management plans and measure stakeholder engagement and end-user adoption through metrics and reporting.
Coach and guide project teams using industry best practices to improve cross-functional coordination and communication during project execution.
Develop and execute communications plans that provide transparency about project work, priorities, and impacts across the agency.
Write content, end-user communications, training materials, and documentation that explain technical changes to non-technical users.
Build and maintain collaborative relationships with team members, peers, and ITD leaders within ITD and across the agency.
Support the vision for Engagement, Culture, and Communications by working with team members and management to implement effective change management solutions.
Contribute to process improvement efforts within the team and across ITD, maintaining currency with technology, standards, and best practices.