Organizational Change Management (OCM) Specialist
About The Position
The OCM Specialist will support the Texas Department of Transportation (TxDOT), specifically its Information Technology Division (ITD). The role schedules, plans, and executes project-level change adoption strategies to support successful adoption of new technology across agency initiatives. The specialist works closely with project managers, business relationship managers, and technology partners to develop and implement change management plans and related deliverables. Key focus areas include change readiness, stakeholder engagement, organizational communications, and the long-term sustainability of technology implementations. The position also supports transparency into ITD project work, priorities, and impacts across the agency. The work is onsite in Austin, Texas, and candidates must be local to the Austin area. The schedule is full-time, totaling 2,080 hours over 12 months, from December 1, 2026 through December 1, 2027.
Requirements
- At least 3 years of working knowledge of OCM methodologies such as PROSCI, including developing deliverables such as stakeholder analyses, change impact analyses, and communications assessments.
- At least 3 years of experience developing work products to support change management plans, executing plans with stakeholder engagement, and measuring end-user adoption through metrics and reporting.
- At least 3 years of experience coaching and guiding project teams using industry best practices to improve cross-functional coordination and communication during project execution.
- At least 3 years of experience working with and reaching all levels of employees.
- At least 3 years of experience on large efforts with agency-wide impact.
- At least 3 years of experience developing content for non-technical users and communicating technical changes in non-technical terms, with exceptional verbal and written communication skills.
- At least 3 years of experience supporting the development and maintenance of relationships within ITD and across the agency, including developing and executing communications plans about project work, priorities, and impacts.
- At least 3 years of experience providing project teams and users with documentation based on industry best practices to improve understanding of technical changes.
- At least 3 years of experience contributing to an inclusive environment by building and maintaining collaborative relationships with team members, peers, and leaders while demonstrating accountability, ethics, and best-in-class customer service.
- At least 3 years of experience supporting engagement, culture, and communications initiatives, implementing change management solutions with team members and management, and supporting process improvement efforts.
- Candidates selected for interview may be required to undergo a criminal background check and drug screening.
- Must be local to the Austin area and work onsite.
Nice To Haves
- Bachelor's degree in Information Technology, Business Administration, Communications, Organizational Change Management, or a related field.
- At least 3 years of marketing and/or corporate communications experience.
- At least 2 years of experience in graphic design or visual representation of content to convey messaging.
Responsibilities
- Schedule, plan, and execute project-level change adoption strategies, including measuring change readiness and supporting long-term sustainability.
- Develop and implement change management plans and deliverables, including stakeholder analyses, change impact analyses, and communications assessments.
- Collaborate with project managers, business relationship managers, IT teams, and technology partners such as DBAs and system administrators to drive adoption of new technology.
- Create work products that support change management plans and measure stakeholder engagement and end-user adoption through metrics and reporting.
- Coach and guide project teams using industry best practices to improve cross-functional coordination and communication during project execution.
- Develop and execute communications plans that convey project work, priorities, and impacts across the agency and provide transparency into ITD projects.
- Write content, end-user communications, training materials, and documentation that explain technical changes to non-technical users.
- Build and maintain collaborative relationships with team members, peers, and ITD leaders within ITD and across the agency.
- Support the vision for Engagement, Culture, and Communications by working with team members and management to implement effective change management solutions.
- Contribute to process improvement efforts within the team and across ITD, while maintaining currency with technology, standards, and best practices.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
