Organizational Change Management Associate

Knights of Columbus•New Haven, CT
•$58,500 - $99,500•Onsite

About The Position

The Organizational Change Management Associate supports execution of the organization’s change management framework across enterprise initiatives, working under the direction and guidance of the OCM and Internal Communications Director. The role focuses on completing routine assignments, coordinating deliverables, maintaining project documentation, and supporting stakeholder engagement and employee readiness activities. The Associate assists with change management planning; change impact and readiness assessments; stakeholder engagement; internal communications; training and reinforcement; project coordination and measurement; and cross-functional collaboration. The role maintains schedules and documentation, tracks key performance indicators, and reports progress to project leadership. A bachelor’s degree in a related field or an equivalent combination of education and relevant experience is required, along with demonstrated experience in activities such as communication, research, project coordination, or collaboration. The position requires authorization to work in the United States and is not eligible for visa sponsorship. The stated Connecticut wage range is $58,500–$99,500.

Requirements

  • Strong written and verbal communication skills, including the ability to develop clear, concise, audience-appropriate content.
  • Strong organizational skills and attention to detail, with the ability to manage multiple assignments, priorities, and deadlines.
  • Effective interpersonal and collaboration skills, including the ability to work with cross-functional teams and stakeholders.
  • Proficiency with Microsoft 365 applications, including Word, PowerPoint, Excel, and Teams.
  • Ability to research and analyze information, solve problems, and translate information into actionable deliverables.
  • Willingness to learn organizational change management principles, methodologies, and tools.
  • Ability to work independently on routine assignments while seeking guidance when needed.
  • Bachelor’s degree in Communications, Business Administration, Organizational Development, Human Resources, Management, or a related field, or an equivalent combination of education and relevant experience.
  • Demonstrated experience through academic projects, internships, employment, or other relevant activities involving communication, research, project coordination, or collaboration.
  • Strong foundational knowledge of Microsoft 365 applications and ability to develop professional written materials and presentations.
  • Authorization to work in the United States.

Nice To Haves

  • Familiarity with organizational change management, change readiness, stakeholder engagement, or organizational development concepts.
  • Experience creating presentations, communications, job aids, training materials, or other employee-facing resources.
  • Familiarity with project management practices, process improvement, or enterprise technology initiatives.
  • Experience using collaboration and engagement platforms such as Microsoft Teams, SharePoint, or Viva Engage.
  • Ability to organize feedback, identify themes, and support reporting on engagement, adoption, or project progress.
  • Coursework or academic experience in organizational change management, organizational development, communications, project management, business administration, or process improvement.
  • Internship or professional experience supporting communications, change management, project coordination, employee engagement, or business transformation initiatives.
  • Experience developing presentations, communications, documentation, training materials, or other resources to support organizational initiatives.
  • Exposure to enterprise technology implementations, process improvement initiatives, or projects involving changes to business processes, systems, or ways of working.

Responsibilities

  • Assist with developing and maintaining change management plans, communications plans, training plans, and reinforcement activities.
  • Support change impact assessments, stakeholder analyses, current-state assessments, and employee readiness activities.
  • Coordinate stakeholder engagement activities, support change champion networks, and assist with developing and executing engagement roadmaps.
  • Contribute to internal communications, including employee announcements, modernization updates, presentations, and other materials.
  • Assist with training coordination, learning materials, surveys, and reinforcement plans to support employee adoption.
  • Maintain schedules, documentation, and surveys; track change success metrics and key performance indicators; and report progress to project leadership.
  • Collaborate with project managers, process leads, Corporate Communications, Training, HR/Organizational Development, and other stakeholders to support coordinated change delivery.
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