Organizational Change Management Specialist

Gritter Francona•Washington, DC

About The Position

Gritter Francona is seeking a Change Management Specialist to support senior management with strategy and planning, aligning IT initiatives with strategic goals and business needs. The role supports VHA mission and organizational priorities through strategic planning, performance management, portfolio analysis, decision support, process improvement, and organizational change initiatives. The specialist analyzes operational, financial, project, workforce, and performance data; develops strategic performance frameworks, scorecards, dashboards, forecasts, business cases, and executive briefings; and facilitates data-driven performance reviews. The role evaluates initiatives and IT investments for alignment, impact, value, risk, feasibility, and resource needs, while monitoring progress and benefits realization. The position also identifies process improvements and opportunities involving emerging technologies, automation, analytics, and digital capabilities. It supports governance and data-quality practices, maintains planning and decision artifacts, facilitates planning sessions and cross-functional collaboration, and advises leadership on implementation risks, performance gaps, and changing organizational conditions. Change-management support includes stakeholder analysis, readiness assessments, communications planning, and adoption measurement.

Requirements

Bachelor's degree in Business Administration, Public Administration, Healthcare Management, or a related field.
Minimum of 4 years of relevant experience.
Strong analytical and project management skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple tasks and priorities effectively.
Proficiency in Microsoft Office Suite, including project management tools.
Proficiency in strategic planning tools.

Nice To Haves

Previous experience supporting the VA or VHA is highly preferred.

Responsibilities

Develop and implement strategic plans aligning IT initiatives, operational priorities, and organizational investments with VHA strategy, mission, and business needs.
Translate organizational strategy into measurable objectives, KPIs, milestones, outcomes, and implementation roadmaps.
Develop and maintain performance frameworks, scorecards, and dashboards to monitor strategic progress.
Analyze operational, financial, project, workforce, and performance data to identify trends, gaps, risks, dependencies, and opportunities.
Integrate data from multiple sources and provide leadership with timely, reliable, actionable insights.
Develop executive dashboards, reports, briefing materials, and decision-support products with clear recommendations.
Establish and facilitate recurring data-driven performance reviews with leadership.
Develop leading and lagging performance indicators and conduct forecasting, scenario analysis, and predictive assessments.
Evaluate strategic initiatives, programs, and IT investments based on alignment, impact, outcomes, cost, risk, feasibility, resources, and expected value.
Support strategic portfolio management by tracking initiatives, priorities, milestones, dependencies, risks, resources, funding, and outcomes.
Develop prioritization and scoring methodologies for decisions about initiatives, investments, and resource allocation.
Analyze organizational demand, capacity, funding, and initiative performance to identify constraints and recommend resource allocations.
Develop business cases, cost-benefit analyses, return-on-investment assessments, and value analyses.
Monitor benefits realization and assess whether investments achieve intended outcomes.
Conduct business process analysis and continuous-improvement assessments to identify inefficiencies and opportunities for standardization or automation.
Perform root-cause analysis of performance gaps and develop evidence-based recommendations and improvement plans.
Identify and evaluate opportunities involving emerging technologies, artificial intelligence, automation, analytics, and digital capabilities.
Conduct environmental scans, benchmarking, and trend analyses of healthcare, technology, workforce, regulatory, and operational developments.
Assess emerging trends and technologies and recommend strategies, investments, capabilities, or organizational changes.
Establish data quality, governance, and documentation practices for strategic planning and performance information.
Maintain strategic planning documentation, governance artifacts, analytical models, decision records, performance measures, and other critical artifacts.
Develop standardized planning methodologies, templates, analytical frameworks, governance processes, and reporting practices.
Facilitate strategic planning sessions, portfolio reviews, workshops, and cross-functional working groups.
Facilitate collaboration to resolve dependencies, risks, resource conflicts, implementation barriers, and competing priorities.
Support organizational change initiatives through stakeholder analysis, readiness assessments, change-management strategies, communications planning, and adoption measurement.
Monitor implementation and recommend actions addressing risks, delays, performance gaps, and changing conditions.
Conduct post-implementation reviews and lessons-learned analyses.
Develop and maintain relationships with clinical, administrative, IT, financial, operational, and executive stakeholders.
Promote evidence-based decision-making and improve transparency, accountability, and decision velocity through better data, reporting, governance, and analytical processes.
Perform other strategic planning, management analysis, performance improvement, and decision-support activities as required.