Orders Coordinator

BrightSpring Health Services•Murfreesboro, TN

2d•Remote

About The Position

Adoration Home Health is seeking a full-time Orders Coordinator to support home health operations across the country. This remote position is responsible for submitting physician orders for signature and making every effort to obtain signatures in a timely manner. The coordinator also submits notifications of missed visits and discharge summaries to physicians and facilities. Adoration Health, an affiliate of BrightSpring Health Services, provides quality, compassionate services in the comfort of home and supports patients, families, and caregivers. The organization aims to empower patients to live with dignity and fulfillment.

Requirements

High school graduate or GED.
At least six months of experience in an office setting; medical office experience is preferred.
Proficient knowledge of the framework, organization, and function of home care.
Proficient in Microsoft Office (Word, Excel, Outlook, Internet Explorer) and able to learn industry-specific software applications.
Solid organizational skills, thoroughness, and keen attention to detail, with the ability to multitask and prioritize effectively.
Ability to work independently and in a team environment.
Excellent oral, written, and interpersonal communication skills.
Professional appearance and demeanor.

Nice To Haves

Medical terminology.

Responsibilities

Contact physician offices by phone or fax to follow up on outstanding orders.
Maintain a list of physicians who prefer contact from marketing staff; provide orders for delivery to those physicians and help marketing staff maintain a log of outstanding orders for assigned physicians.
Notify the appropriate manager when an order lists the wrong physician, make corrections in the computer once the correct physician is provided, and resubmit the order.
Print and submit Plan of Care Summaries to patients in a timely manner.
Submit notifications of missed visits to the patient's physician and, when required by the payer, the payer source.
Submit discharge summaries to physicians in a timely manner.
Answer telephone calls in a timely and courteous manner and transfer callers to the appropriate department or person.
Take messages as needed and deliver them to the appropriate individual in a timely manner.
Maintain confidentiality and safeguard patient-related information.
Notify the Supervisor of problems in a timely manner and work to help provide solutions.
Complete ongoing education requirements and demonstrate ongoing competency in required areas.
Perform other duties as assigned.