Orders & Purchasing Specialist

Imagine USA•Fullerton, CA

About The Position

The Orders & Purchasing Specialist manages purchase orders and supports order processing and purchasing operations. The ideal candidate is organized, detail-oriented, comfortable managing multiple orders and priorities, takes ownership of work, follows through on outstanding items, and proactively resolves issues or discrepancies. The role works with vendors, Sales and Customer Care, and inventory and shipping/receiving teams to support purchasing and customer orders.

Requirements

  • At least 2 years of experience in purchasing, order management, or a related role.
  • Experience creating and managing purchase orders and working directly with vendors.
  • Experience reviewing pricing, invoices, and order documentation.
  • Proficiency with Microsoft Excel and Outlook.
  • Organized and detail-oriented, with the ability to manage multiple orders and priorities.
  • Able to take ownership, follow through on outstanding items, and proactively resolve issues or discrepancies.

Nice To Haves

  • Experience with Salesforce.
  • Experience with QuickBooks.

Responsibilities

  • Create and submit purchase orders to vendors based on company needs.
  • Track open purchase orders and follow up with vendors about order status, backorders, and expected delivery dates.
  • Review order details, pricing, and vendor documentation for accuracy.
  • Work with Sales and Customer Care to support customer orders and provide information on product availability, backorders, lead times, and expected delivery dates.
  • Identify and resolve discrepancies involving purchase orders, invoices, pricing, quantities, or shipments.
  • Communicate with vendors regarding orders, invoices, credits, returns, and other purchasing-related issues.
  • Coordinate with inventory and shipping/receiving to ensure incoming products are properly tracked and available for customer orders.
  • Assist with other order processing, purchasing, and administrative responsibilities as needed.
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