Order Processing Clerk

Goodwill Easterseals Miami Valley•Dayton, OH

21h

About The Position

The Order Processing Clerk assists the Retail Operations Department in the New Goods/Supplies area. The position receives and fulfills incoming orders for new goods and supplies, coordinates shipment receiving and product distribution, maintains organized and accessible stock, updates inventory in CounterPoint, and orders supplies for retail store operations. The role also involves communicating with stores and Retail Operations about inventory shortages and providing friendly, professional customer service. The employee must be able to work a flexible schedule to meet store needs, comply with agency policies and safety standards, and perform other duties as assigned. This position has no supervisory responsibilities. The employee must be able to perform the essential functions, with reasonable accommodations where appropriate.

Requirements

High school diploma or GED.
Computer literacy and skill with Microsoft Office applications.
Ability to operate a pallet jack, forklift, and WAVE (Work Assisted Vehicle).
Excellent organizational and communication skills.
Ability to work a flexible schedule to meet store needs.
Ability to maintain the ability to pass a criminal background check and random drug screens.
Ability to work as a team member and independently.
Ability to perform housekeeping duties, some of which require working outside in the elements.
Ability to meet the physical demands of the job, including regularly standing, walking, handling objects or controls, reaching, and talking or hearing; occasionally climbing or balancing, stooping, kneeling, crouching, crawling, and tasting or smelling.
Ability to regularly lift or move up to 70 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Receive and fulfill incoming orders for new goods and supplies weekly.
Communicate with stores about inventory shortages.
Coordinate shipment receiving with transportation.
Distribute products to assigned locations.
Keep products organized and accessible.
Communicate stock shortages to the Retail Operations Coordinator.
Update product inventory using the CounterPoint program.
Order supplies for retail store operations.
Perform other duties as assigned by a Manager, Assistant, or Supervisor.
Provide friendly and professional customer service, including greeting, selling, and telephone interactions.
Perform housekeeping duties to maintain premises according to agency safety and housekeeping practices.
Comply with agency policies, procedures, safety standards, and applicable regulatory standards.