ORDER PROCESSING CLERK - CHEFZONE

Y. Hata & Co., Limited•Honolulu, HI

7d•$17 - $21

About The Position

The Order Processing Clerk at ChefZone processes Pick and Pull orders accurately and on time. Orders may be submitted in different formats by customers or Field Marketing Representatives. The role researches item availability, transfers or orders items from Sand Island when needed, and may physically pull orders. Additional tasks include answering phone calls, processing La Tour Bread special orders, reviewing La Tour Bread inventory daily, and placing bakery orders by 10:30 a.m. Monday through Saturday. The clerk also researches and responds to requests from Sand Island and may perform cashiering duties. The role involves communicating with ChefZone members by phone and in person, maintaining a working understanding of ChefZone products, and supporting exceptional customer service and customer relationships. The position follows the company’s Mission and Vision Statements and Core Values and performs other assigned duties. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. Pay is $17 to $21 per hour. The position frequently requires lifting and carrying objects weighing up to 50 pounds.

Requirements

Ability to process time-sensitive orders accurately and efficiently.
Pleasant communication with customers by phone and in person.
Working understanding of items carried by ChefZone.

Responsibilities

Process time-sensitive Pick and Pull orders accurately and efficiently.
Research and review item availability for Pick and Pull orders.
Transfer or order items from Sand Island as needed to fulfill orders.
Physically pull orders when needed.
Answer phone lines and communicate pleasantly with ChefZone members by phone and in person.
Process La Tour Bread special orders.
Review La Tour Bread inventory daily and place La Tour Bakery orders by 10:30 a.m. Monday through Saturday.
Research and respond promptly to requests from Sand Island.
Perform some cashiering.
Maintain a working understanding of items carried by ChefZone.
Provide exceptional customer service and help ensure employees provide the same level of service.
Establish and maintain customer relationships to accommodate product and service needs.
Protect and develop company brands through public relations activities and intellectual property management.
Perform other duties as assigned and use the company’s Mission/Vision Statements and Core Values as guiding principles.