Order Processing Clerk

Goodwill Easterseals Miami Valley•Dayton, OH

About The Position

The Order Processing Clerk assists the Retail Operations Department in the New Goods/Supplies area. The role receives and fulfills incoming orders, coordinates inventory and shipments, distributes and organizes products, updates inventory, and orders supplies for retail store operations. The employee provides customer service, maintains a flexible schedule to meet store needs, and follows agency policies, procedures, safety standards, and applicable regulatory standards. There are no supervisory responsibilities. The position requires computer literacy, organizational and communication skills, and the ability to operate a pallet jack, forklift, and WAVE (Work Assisted Vehicle). The employee performs housekeeping duties, including some work outdoors, and is expected to work both independently and as a team member. The role involves regular standing, walking, handling and reaching, and lifting or moving items weighing up to 70 pounds. Work may take place near moving mechanical parts and may occasionally involve outdoor weather, extreme heat, or risk of electrical shock.

Requirements

High school diploma or GED.
Computer literacy and skill with Microsoft Office applications.
Ability to operate a pallet jack, forklift, and WAVE (Work Assisted Vehicle).
Excellent organizational and communication skills.
Ability to work a flexible schedule to meet the needs of the store.
Ability to work as a team member and independently.
Ability to maintain the ability to pass a criminal background check and random drug screens.
Ability to meet the physical demands of the role, including regularly lifting or moving up to 70 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Customer-service orientation and a pleasant disposition.

Responsibilities

Receive and fulfill incoming orders for new goods and supplies weekly.
Communicate with stores about inventory shortages.
Coordinate receipt of shipments with transportation.
Distribute products to assigned locations.
Keep products organized and accessible.
Communicate stock shortages to the Retail Operations Coordinator.
Update product inventory using the CounterPoint program.
Order supplies for retail store operations.
Perform other duties as assigned by a manager, assistant, or supervisor.
Provide customer service in a friendly and professional manner, including greeting, selling, and telephone service.
Perform housekeeping duties to maintain premises in accordance with agency safety and housekeeping practices.
Comply with agency policies, procedures, safety standards, and applicable regulatory standards.