Order Management Coordinator (Federal)

Motorola Solutions•Linthicum, MD
•Onsite

About The Position

Motorola Solutions is seeking an Order Management Coordinator to support Federal customers as part of its Federal Sales Operations team. The team supports field sales teams and partners by managing post-sale operations. In this role, the coordinator serves as a point of contact for equipment and service delivery and manages the end-to-end order lifecycle, including order entry, operational fulfillment, and document management. The position works with internal and external cross-functional partners to execute orders accurately and efficiently, uphold customer commitments, and contribute to initiatives that improve global order management processes. The role is 100% onsite, Monday through Friday. Candidates based in Maryland are preferred. No travel or relocation is provided. Candidates must be graduating with a bachelor’s degree on or before December 2026. The target base salary range is $50,000–$60,000 USD, with the actual offer based on job-related knowledge, skills, and experience.

Requirements

  • Graduating with a bachelor’s degree on or before December 2026.
  • Excellent business English and strong written and verbal communication skills.
  • Self-motivated, with a strong dedication to customer satisfaction.
  • Exceptional attention to detail, organizational skills, and ability to multitask.
  • Ability to perform effectively under pressure in a fast-paced environment.
  • Collaborative mindset and passion for teamwork.
  • Strong analytical and problem-solving skills.
  • Proactive and initiative-driven approach.
  • Willingness to work 100% onsite, Monday through Friday.

Nice To Haves

  • Preferred to live in Maryland.

Responsibilities

  • Deliver customer service to internal sales teams, external partners, and clients.
  • Enter and maintain customer orders, returns, and master data accurately in the ERP system.
  • Communicate order status updates and modifications promptly and professionally.
  • Provide stakeholders with basic technical product information and guidance.
  • Address and resolve customer service inquiries efficiently.
  • Follow established operational procedures and order processing guidelines.
  • Collaborate with cross-functional partners to execute orders efficiently and accurately.
  • Contribute to strategic initiatives to optimize global order management processes.

Benefits

  • Incentive bonus plans
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) with company match
  • 10 paid holidays
  • Generous paid time off packages
  • Employee stock purchase plan
  • Paid parental and family leave
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