Order Management Coordinator (Federal)
About The Position
The Order Management Coordinator supports Motorola Solutions’ Federal Sales Operations team and serves as a point of contact for Federal customers, internal sales teams, and external partners. The role manages the end-to-end order lifecycle, including accurate order entry, operational fulfillment, returns, master data, and document management. It involves coordinating with internal and external cross-functional partners to execute orders efficiently and accurately, uphold customer commitments, and contribute to initiatives that improve global order management processes. The position is 100% onsite, Monday through Friday. Preferred candidates live in Maryland; no travel or relocation is provided.
Requirements
- Graduate with a Bachelor’s degree on or before December 2026.
- Excellent business English and strong written and verbal communication skills.
- Self-motivation and a strong dedication to customer satisfaction.
- Exceptional attention to detail, organizational skills, and multitasking abilities.
- Ability to perform effectively under pressure in a fast-paced environment.
- Collaborative mindset and passion for teamwork.
- Strong analytical and problem-solving skills.
- Proactive, initiative-driven approach.
- Willingness to work 100% onsite, Monday through Friday.
Nice To Haves
- Preferred candidates will live in Maryland.
Responsibilities
- Deliver exceptional customer service to internal sales teams, external partners, and clients.
- Accurately enter and maintain customer orders, returns, and master data in the ERP system.
- Communicate order status updates and modifications promptly and professionally.
- Provide basic technical product information and guidance to stakeholders.
- Address and resolve customer service inquiries efficiently.
- Follow established operational procedures and order processing guidelines.
- Collaborate with internal and external cross-functional partners to execute orders efficiently and accurately.
- Contribute to strategic initiatives that optimize global order management processes.
Benefits
- Incentive bonus plans
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) with company match
- 10 paid holidays
- Generous paid time off packages
- Employee stock purchase plan
- Paid parental and family leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
