Order Fulfillment Part Time

BJ's Wholesale Club • Waltham, MA

7d • $17 - $20

About The Position

The Order Fulfillment team member performs general warehouse activities to fulfill digital orders. Duties include pulling merchandise from pick lists, moving items from the sales floor to a staging area, using handheld scanners to verify merchandise and update locations, operating equipment, and supporting digital initiatives such as BOPIC, Curbside, Express Pay, and Ship from Club. The role requires timely, accurate order fulfillment in accordance with productivity expectations, service-level agreements, performance metrics, and standard operating procedures.

The team member supports a safe, positive, and inclusive environment; provides friendly service to members; follows club policies and procedures; and keeps the OMNI space clean, organized, and maintained. Regular, predictable, full attendance is an essential function of the job. Other duties may be assigned, including work in other departments as needed.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Previous order-pulling experience is preferred.
• Big-box or wholesale retail experience is preferred.
• Previous RF scanner experience is preferred.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
• Move merchandise from the sales floor to the staging area and communicate inventory or equipment problems, as well as expired or short-dated items.
• Communicate replenishment needs to the club team and coordinate pulling merchandise from the reserve area when possible.
• Complete orders promptly and meet productivity requirements, deadlines, service-level agreements, and performance metrics.
• Follow operational processes and established procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Package orders securely in accordance with standard operating procedures.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled goods according to procedures.
• Process returns to the club and determine how to handle them, including through DDR or the Membership desk.
• Follow club policies, procedures, and dress code standards.
• Support member service, resolve or escalate member concerns, and help maintain a safe and positive environment.
• Maintain organized and clean order storage bins according to club and safety standards.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan with shares available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed