Order Fulfillment Part Time
About The Position
The Order Fulfillment team member performs general warehouse activities and supports BJ’s digital order initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying orders and merchandise counts with a handheld scanner, moving items from the sales floor to a staging area, and securely packaging orders. The team member works to meet productivity requirements and service-level deadlines while following established operating procedures and club policies. The position also includes maintaining a neat, clean, and organized OMNI/SFC work area; handling damaged or spoiled products and returns according to procedures; communicating inventory, equipment, and replenishment issues; and helping in other departments as needed. Regular, predictable, full attendance is an essential function. Availability is needed Thursday through Sunday, 1 p.m. to 9 p.m.
Requirements
- Regular, predictable, full attendance.
- Ability to meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
Nice To Haves
- Previous order-pulling experience.
- Big-box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists and pick orders from the sales floor using a handheld RF scanner.
- Use the scanner to verify merchandise and update merchandise information as required.
- Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
- Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate club team members.
- Coordinate with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
- Complete orders promptly and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
- Follow operational processes and established SOPs for BOPIC, Curbside, and Ship from Club.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Keep the SFC area neat, clean, and organized, including removing trash and cardboard and maintaining storage bins.
- Handle damaged goods, spoiled products, and returns according to standard operating procedures.
- Maintain club policies and procedures, including dress code standards.
- Deliver friendly service, address member concerns, and contribute to a safe and positive member experience.
- Work in other departments or perform other duties as assigned.
Benefits
- Weekly pay.
- Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Choice of three medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
- 401(k) retirement savings plan with company match for team members age 18 and older.
- Employee Stock Purchase Plan, allowing eligible team members to purchase BJ’s common stock at a 15% discount through after-tax payroll deductions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
