Order Fulfillment Part Time
About The Position
Responsible for general warehouse activities that support BJ’s digital order fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld scanner, moving merchandise from the sales floor to a staging area, and operating equipment. Orders must be picked accurately and promptly, packaged according to standard procedures, and handled in line with productivity requirements and service-level agreements. The position also involves communicating inventory and equipment issues, coordinating replenishment, processing returns, maintaining a clean and organized OMNI/SFC workspace, and following club policies, procedures, and safety standards. Team members are expected to provide friendly member service, work collaboratively, meet performance expectations, and maintain regular, predictable, full attendance. Availability is needed from 6 a.m. to 2 p.m. on weekdays and weekends.
Requirements
- Regular, predictable, full attendance is an essential function of the job.
- Ability to meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
Nice To Haves
- Previous order-pulling experience.
- Big-box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
- Move merchandise from the sales floor to the staging area and update merchandise locations using a scanner.
- Communicate inventory or equipment problems, as well as expired or short-dated items on pick lists.
- Coordinate with club team members to replenish merchandise and, when possible, pull items from the reserve area to avoid sales-floor replenishment.
- Pick orders promptly and meet productivity requirements, deadlines, performance metrics, and service-level agreements.
- Follow operational processes and standard operating procedures for BOPIC, Curbside, and Ship from Club.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Package orders securely according to standard operating procedures.
- Keep the SFC area neat, clean, and organized; remove trash and cardboard and handle damaged goods and spoiled products according to procedures.
- Process returns to the club and determine how to handle them, including through DDR or the Membership desk.
- Follow club policies, procedures, and dress code standards.
- Provide friendly, courteous service, address member concerns, and help maintain a safe and positive environment.
- Work as part of a team to maintain club and OMNI workspace standards, including cleaning and maintaining storage bins.
- Perform other assigned duties, including working in other departments as needed.
- Maintain regular, predictable, full attendance.
Benefits
- Weekly pay.
- Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Three medical plan options, plus optional dental and vision coverage.
- Health Savings Account and flexible spending account options.
- 401(k) retirement savings plan with company match for team members age 18 and older.
- Employee Stock Purchase Plan allowing shares of BJ’s common stock to be purchased at a 15% discount through after-tax payroll deductions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
