Order Fulfillment Part Time

BJ's Wholesale Club•Clearwater, FL

About The Position

Responsible for general warehouse activities supporting BJ’s digital fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld scanner, moving orders from the sales floor to a staging area, and securely packaging orders according to standard operating procedures. Team members are expected to meet productivity and service-level expectations, maintain a clean and organized fulfillment area, follow club policies and safety procedures, and provide friendly, member-focused service. Availability needed is Friday through Monday, 1 p.m. to 9 p.m.

Requirements

  • Regular, predictable, full attendance is an essential function of the job.
  • Ability to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be lifted and moved with assistance.

Nice To Haves

  • Previous order-pulling experience preferred.
  • Big-box or wholesale retail experience preferred.
  • Previous RF scanner experience preferred.

Responsibilities

  • Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
  • Move merchandise from the sales floor to the staging area and update merchandise locations using a handheld scanner.
  • Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate team members.
  • Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
  • Pick orders promptly and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
  • Follow operational processes and established standard operating procedures for BOPIC, Curbside, and Ship from Club.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.
  • Securely package orders according to standard operating procedures.
  • Keep the SFC area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled goods according to procedures.
  • Process returns to the club and determine how to handle them, including through DDR or the Membership desk.
  • Maintain club policies and procedures, including dress code standards.
  • Provide friendly, courteous service and address or escalate member concerns appropriately.
  • Support a safe, inclusive, and positive environment for members and team members, collaborating to achieve team goals.
  • Maintain clean and organized OMNI storage, including keeping order bins organized and cleaned according to safety standards.
  • Perform other assigned duties, including working in other departments as needed.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Three medical plan options, with optional dental and vision coverage, Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members 18 and older.
  • Employee Stock Purchase Plan allowing eligible team members to purchase BJ’s common stock at a 15% discount.
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