Order Fulfillment Part Time

BJ's Wholesale Club • Newnan, GA

8d

About The Position

Responsible for general warehouse and order fulfillment activities, including pulling merchandise from a pick list, moving merchandise from the sales floor to a staging area, using a handheld scanner to verify merchandise counts and update locations, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. Team members are expected to provide friendly, timely service, work collaboratively, follow club policies and procedures, maintain a safe and organized environment, and meet operational productivity standards.

Requirements

• Previous order-pulling experience preferred.
• Big-box or wholesale retail experience preferred.
• Previous RF scanner experience preferred.
• Ability to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be moved with assistance.
• Ability to meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
• Regular, predictable, full attendance.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Pull merchandise from pick lists and process member purchases in a fast, courteous, and friendly manner.
• Use a handheld RF scanner to pick orders from the sales floor and verify merchandise.
• Move merchandise from the sales floor to the staging area.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly and meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
• Follow operational processes, efficiencies, productivity standards, and established SOPs for BOPIC, Curbside, and Ship from Club.
• Securely package orders according to standard operating procedures.
• Keep the SFC area neat, clean, and organized, including removing trash and cardboard and maintaining storage bins.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine whether they should be handled via DDR or the Membership desk.
• Follow club policies, procedures, compliance requirements, and dress code standards.
• Provide service excellence, address and de-escalate member concerns, and help maintain a safe and positive experience.
• Work collaboratively, maintain a friendly and positive attitude, and perform other assigned duties, including work in other departments as needed.
• Maintain regular, predictable, full attendance.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.

Benefits

• Weekly pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan with shares available at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed