Order Fulfillment Part Time

BJ's Wholesale Club • Cumming, GA

7d

About The Position

Responsible for general warehouse and order fulfillment activities, including pulling merchandise from a pick list, moving merchandise from the sales floor to a staging area, using a handheld scanner to verify merchandise counts and update locations, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. Team members are expected to follow club policies and procedures, deliver friendly and effective member service, work collaboratively, maintain a safe and inclusive environment, and uphold daily GOLD Member and Club Standards.

The position requires timely and accurate order picking to meet service-level agreements, productivity requirements, and performance goals. Duties also include securely packaging orders, keeping the OMNI and Ship from Club areas clean and organized, handling damaged or spoiled products and returns according to procedures, communicating inventory or equipment problems, and assisting in other departments as needed. Regular, predictable, full attendance is an essential function.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
• Ability to perform the described physical duties, including continuously lifting objects up to 50 pounds and, with assistance, potentially lifting and moving heavier or awkward objects.

Nice To Haves

• Previous order-pulling experience.
• Big box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists and process member purchases in a fast, courteous, and friendly manner.
• Use handheld RF scanner devices to pick and verify merchandise, and move orders from the sales floor to the staging area.
• Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate team members.
• Coordinate with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly and meet productivity expectations, service-level agreements, performance metrics, and deadlines.
• Package orders securely in accordance with standard operating procedures.
• Keep the Ship from Club area neat, clean, and organized, and remove trash and cardboard from the work area.
• Handle damaged goods, spoiled products, and returns in accordance with standard operating procedures, including determining whether returns go through DDR or the Membership desk.
• Follow operational processes, productivity standards, club policies and procedures, and dress code standards.
• Provide member service, address or escalate member concerns, and help maintain a safe and positive experience.
• Work collaboratively to meet GOLD Member and Club Standards, including maintaining a clean and organized environment.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount subject to eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed