Order Fulfillment Part Time
About The Position
Responsible for general warehouse activities supporting BJ’s digital order initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld RF scanner, moving orders from the sales floor to a staging area, and operating equipment. Orders must be picked and packaged accurately and promptly while meeting service-level agreements, productivity metrics, and established operating procedures. The position also supports members and club operations by communicating inventory, equipment, and replenishment issues; processing returns; maintaining an organized and clean OMNI/SFC area; and following club policies, safety practices, and service standards. Regular, predictable, full attendance is an essential function. Other duties may be assigned, including work in other departments as needed.
Requirements
- Previous order-pulling experience is preferred.
- Big-box or wholesale retail experience is preferred.
- Previous RF scanner experience is preferred.
- Ability to meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
- Ability to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be moved with assistance.
- Ability to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
Nice To Haves
- Previous order-pulling experience.
- Big-box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists using a handheld RF scanner and verify merchandise.
- Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
- Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
- Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
- Pick orders promptly and meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
- Follow operational processes and established procedures for BOPIC, Curbside, and Ship from Club.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Keep the SFC area neat, clean, and organized; perform housekeeping, remove trash and cardboard, and handle damaged or spoiled products according to procedures.
- Process returns to the club and determine how to handle them through DDR or the Membership desk.
- Follow club policies, procedures, and dress-code standards.
- Deliver friendly, courteous service; address or escalate member concerns and help maintain a safe, positive environment.
- Maintain clean and organized order-storage bins according to club and safety standards.
- Perform other assigned duties, including working in other departments as needed.
- Maintain regular, predictable, full attendance.
Benefits
- Weekly pay.
- Daily access to earned pay before payday; a fee may apply.
- Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the employee’s household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Three medical plan options and optional dental and vision coverage.
- Health Savings Account and flexible spending account options.
- 401(k) retirement savings plan with company match for team members aged 18 and older.
- Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
