Order Fulfillment Part Time

BJ's Wholesale Club • McDonough, GA

5d

About The Position

Responsible for general warehouse activities that support digital order fulfillment, including pulling merchandise from a pick list, moving merchandise from the sales floor to a staging area, verifying merchandise and counts with a handheld scanner, updating merchandise locations, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club.

The position is expected to deliver timely and accurate order fulfillment while providing friendly service to members, following club policies and standard operating procedures, and helping maintain a safe, clean, and organized work environment. Team members are expected to work collaboratively, act with honesty and integrity, meet productivity and performance requirements, and maintain regular, predictable attendance.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects weighing up to 50 pounds.
• May need to lift and move heavy or awkward objects weighing more than 50 pounds with assistance.
• Ability to work around moving machinery and loud equipment, with occasional exposure to temperature extremes when pulling refrigerated orders and to company-approved cleaning agents.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists and process member purchases in a fast, courteous, and friendly manner.
• Use handheld RF scanner devices to pick and verify orders from the sales floor.
• Move merchandise from the sales floor to the staging area and update merchandise locations as needed.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders in a timely manner and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow operational efficiency processes, productivity standards, and established procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Securely package orders according to standard operating procedures.
• Keep the Ship from Club area neat, clean, and organized; maintain and clean storage bins according to safety and club standards.
• Perform housekeeping duties, including removing trash and cardboard from the work area.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine whether they should be handled through DDR or the Membership desk.
• Follow club policies and procedures, including dress code standards.
• Deliver service excellence, address and deescalate member concerns, and help maintain a safe and positive environment for members and colleagues.
• Work as part of the team to achieve daily GOLD club standards and perform other assigned duties, including work in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan with shares available at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed