Order fulfillment Part Time

BJ's Wholesale Club • Newnan, GA

6d

About The Position

The Order Fulfillment team member performs general warehouse activities and supports BJ’s digital fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves selecting merchandise from a pick list, verifying items and counts with a handheld scanner, moving orders to a staging area, and securely packaging them according to standard operating procedures.

The position is responsible for completing orders promptly and accurately while meeting service-level agreements, productivity metrics, and other performance goals. It also involves maintaining an organized and clean fulfillment area, communicating inventory or equipment problems, handling returns and damaged or spoiled products according to procedures, and following club policies and safety standards. Team members may also perform duties in other departments as needed.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Able to continuously lift objects up to 50 pounds; lifting or moving heavier or awkward objects may be required with assistance.
• Able to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
• Previous order-pulling experience preferred.
• Big-box or wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Pull merchandise from pick lists and use a handheld RF scanner to select and verify orders.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Complete orders in a timely manner and meet productivity, service-level, and performance requirements.
• Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate team members.
• Work with the team to pull merchandise from reserve areas when possible to avoid sales floor replenishment.
• Follow operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Maintain a neat, clean, and organized OMNI/SFC area, including storage bins; remove trash and cardboard and perform general housekeeping.
• Handle damaged goods, spoiled products, and returns according to standard operating procedures, including determining how returns should be processed.
• Follow club policies and procedures, including dress code and safety standards.
• Provide friendly member service, address or escalate member concerns, and contribute to a safe, inclusive, and positive environment.
• Work with club leadership on individual performance when metrics are not met.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match, available to team members age 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount; eligibility requirements vary by position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed