Order Fulfillment Part Time

BJ's Wholesale Club • Pensacola, FL

6d

About The Position

The Order Fulfillment team member performs general warehouse and digital-order fulfillment activities. The role includes pulling merchandise from a pick list, using a handheld RF scanner to select and verify items, moving orders from the sales floor to a staging area, and operating equipment. The position supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club.

The team member works to fulfill orders accurately and on time while meeting productivity requirements and service-level agreements. They package orders according to standard procedures, communicate inventory or equipment problems, help maintain an organized and clean fulfillment area, and follow club policies, safety standards, and operating procedures. The role also involves providing friendly member service, collaborating with club teams, and performing other assigned duties, including work in other departments as needed.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds.
• May need to lift and move heavy or awkward objects weighing more than 50 pounds with assistance.
• Ability to move about continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.
• Ability to work around moving machinery and loud equipment, with possible exposure to temperature extremes when pulling refrigerated orders and occasional exposure to company-approved cleaning agents.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists and process member purchases in a fast, courteous, and friendly manner.
• Use handheld RF scanner devices to pick and verify orders and merchandise.
• Move merchandise from the sales floor to the staging area.
• Communicate inventory and equipment problems, expired or short-dated items, and replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales floor replenishment.
• Complete orders promptly and meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
• Follow operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Package orders securely according to standard operating procedures.
• Keep the SFC area neat, clean, and organized, including storage bins, and remove trash and cardboard from the work area.
• Handle damaged goods and spoiled products according to standard operating procedures.
• Process returns to the club and determine how to handle them through DDR or the Membership desk.
• Maintain club policies and procedures, including dress code standards.
• Deliver service excellence, address member concerns, and help ensure a safe and positive environment.
• Work collaboratively to meet club standards and perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans and optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan allowing shares of BJ’s common stock to be purchased at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed