Order Fulfillment Specialist Part Time
About The Position
The Order Fulfillment Specialist performs general warehouse and order-picking activities for BJ’s Wholesale Club’s digital fulfillment programs, including BOPIC, Curbside, Express Pay, and Ship from Club. The role pulls merchandise from pick lists, verifies items and quantities with a handheld RF scanner, moves orders to staging, packages them according to standard procedures, and helps ensure orders are completed on time and meet service and productivity expectations. The position also supports inventory communication and replenishment, processes returns, and maintains a clean, organized, and safe OMNI work area. Team members follow club policies, operating procedures, and service standards; work collaboratively across departments; and provide a friendly, positive experience for members. Regular, predictable, full attendance is an essential function of the job.
Requirements
- Regular, predictable, full attendance is an essential function of the job.
Nice To Haves
- Previous order-pulling experience.
- Big box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists and use a handheld RF scanner to pick orders and verify merchandise.
- Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
- Complete orders in a timely manner while meeting productivity expectations, service level agreements, performance metrics, and deadlines.
- Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
- Work with the team to pull merchandise from the reserve area when possible to avoid sales floor replenishment.
- Follow operating procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Keep the Ship from Club area neat, clean, and organized; perform housekeeping, remove trash and cardboard, and handle damaged or spoiled products according to procedures.
- Process returns to the club and determine whether they should be handled through DDR or the Membership desk.
- Follow club policies and procedures, including dress code standards, and perform other duties or work in other departments as assigned.
- Deliver friendly, courteous service; address or escalate member concerns and help maintain a safe, positive member experience.
- Work collaboratively to maintain GOLD club standards, including clean and organized storage bins and OMNI spaces.
- Maintain regular, predictable, full attendance.
Benefits
- Weekly pay.
- Access to earned pay before payday through Daily Pay; a fee may apply.
- Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
- Three medical plan options, plus optional dental and vision coverage, a Health Savings Account, and flexible spending account options; eligibility requirements vary by position.
- 401(k) retirement savings plan with company match for team members age 18 and older.
- Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount through after-tax payroll deductions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
